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They wanted photos from every possible angle within 24 hrs! The details section helps Mercari surface the right products for shoppers, so make sure you fill out these 4 questions. Knives, such as switchblades, hunting knives, pocket knives, butterfly First scam was BAD ENOUGH, I received jeans containing human blood in the crotch area NOT A STAIN, ACTUAL BLOOD. Furthermore, Mercari has over 20 million monthly active users. I took down all my listings. Mercari does not want to give a return shipping label and refund my money despite doing all that they asked me to do. Hey Benjamin, Sad to hear that however thank you for sharing your bad experience with others. Congrats on the refund, in your situation is the refund made to your payment method or is it that crappy Mercari credits scam? Many complaints are for 1000s of dollars Read the 8 tips below on how to sell on Mercari fast. Confirm employees after the finished product. Sellers have no protections. Im also so grateful that Arslan posted such detailed info. Not delivered, so opened tracking , which said delivered to NY. Dont buy from Mercari. Ive been selling for about a year, 95 positive 5/5 star reviews, never anything less. To understand that, you must know that Mercari is not an online shopping website that sells its own goods, but rather an e-commerce marketplace which means it just connects sellers and buyers. Youll also learn the most profitable things to sell on Mercari, and the best strategies to boost sales that Ive learned after selling on Mercari for a long time. Its an unfair practice in my opinion. Ebay removed the listing because it was not authentic. Almost all online marketplaces like Poshmark, Amazon, and eBay list prohibited items that users can't sell or list. As a buyer, you wont be able to request a refund after those 3 days or if you already rated the buyer for your order. Things that dont sell well on Mercari, are super niche items that only appeal to a small group of people. Until then, Mercari holds the sellers payment but if the buyer fails to confirm the order within 3 days of delivery, Mercari will release the payment to the seller. Avoid sellers whose listings lack enough details about their items. I will never buy or use Mercari App ever I will donate it too Goodwill were it belongs and the money l paid for it as charity They have at Mercari low class sellers and high tax and shipping cost LESSON Learned!! Do you know if Mercari authenticate is legitimate? So basically they're useless, powerless, to do anything about most situations. Just a heads-up. So sorry, thats a substantial loss, Etsy is just as bad. So here I am trying to express my issue with my purchase, but Mercari tells me that I can just cancel. Of course the manufacturers are well aware that many of these products are described as "copies" or "knock offs" but do nothing to discourage their sale, as it is in their interests to dispose of imperfect products in this way. If you dont want to do this, you can download the free Google Voice app, and generate a phone number that way. Everyone who has stolen from me there STILL has accounts. I am as I said no victim. Bunch of thieves that dont give a f*** about you once they get your money. Buyer beware. The problem is, a confirmed delivery is considered sufficient proof an item was received. But there are a few things to note: You cannot drop ship on Mercari, all items must be in your possession. What outrageous lie and l want something done. But by clicking the confirmation, that means the seller gets to keep your money WITHOUT shipping your product. However, do the following if your order has arrived: Lastly, you should confirm your order within 3 days and make sure it is the same item as described in the listing and looks like what youve ordered. Mercari itself is a legit e-commerce marketplace to buy and sell products. Not to mention, incorporating lots of keywords will get your items in front of more people. I was ALARMED and compared the shirt to my authentics and got it authenticated from an outside service as well and both confirmed that it was a fake shirt . Because it was the weekend, I was not able to take the photos. If you want the easiest shipping method, use Mercari Shipping. I have bought items then find out the seller collects but does not ship the same item 10 times they do it again Mercado gives them thumbs up, someone sells fraudulent items you can get a refund jumping through hoops then they will sell it again, fraud, I finally filled out a W9. seller/buyer registration or licenses to be sold. Tip always ask questions and more pictures if needed junio 16, 2022 . Mercari should have refunded you I think thats wrong if you asked the questions to the seller of what specific lens it is. When I got them I immediately noticed they were not mens boots but womens boots. No problem I could probably repurchase if I wanted to (havent yet). This is a great option if you have a lot of items and you dont have time for thinking about the price of each of them. For more info take a look at Mercari packing guidelines. But after the 3rd day of not hearing from a Buyer they will release the funds minus the fees to the seller. Dont have the item nor the payment. Thank you! Both state and federal laws prohibit this type of conduct. THAT is outrageous to buy something and NOT have the customer service to make it right. 898. Nothing I can do about it, and Im 100% innocent. Sad to hear that, thank you Julie for sharing your sons experience with Mercari. It could be that the zip is not stitched completely straight, or the logo is not printed perfectly, or a hundred other tiny flaws in the manufacturing process which fail the scrutiny of the final quality inspector. Try to use as much natural light as you can, and a neutral background. This is the last response from Mercari: All products and company names are trademarks or registered trademarks of their respective holders. plus it's not like the person who decides whether to say it's authentic or fake is an expert on the item, perhaps sending them proof on where you got them and all that can help, i haven't sold anything since the shipping rate update, been getting quite a lot of new buyers that low ball like crazy that increases offer by $1 each time until i told them no. Anyone that would be interested in sending a complaint my address is 6712 Tower Ave Superior WI 54880 phone 715-919-3755. tracking number incorrect, ordered a few weeks ago, still hasnt come. I was scammed by a seller on Mercari. Once a sale is made, Mercari holds the sellers payment and takes. And the seller is still selling on Mercari. The seller loses both ways. It is the fact that Mercari didnt honor taking care of the customer that concerns me even more. It was the weekend and I could not do it. Im downsizing and thinking of online selling but didnt know much about it or this site. This has been the continued statement from them when I reach out- cancel the dispute or the account will be canceled, till then the account is frozen. Yeah, just updating you on my situation as well. 3 days is your opportunity to say something. Having your Mercari account suspended after establishing your seller profile and building your rapport with customers can be stressful. Do not use them. All products sold on Mercari are 100% genuine and sourced directly from the brands or their authorized distributors. They said basically, it was my fault I did not verify with the seller these were indeed mens boots, prior to purchasing these boot. So, its up to you whether you want to maximize your profit or maximize your time. And, when Mercari determines that a listing is violating their terms of services, they will give the seller penalties such as cancellation of listings, cancellation of any related transactions, removal of listing privileges, termination, or suspension of an account. Its DEFINITELY NOT WORTH IT for any Decent Seller. knives, knives that are concealed or hidden within other objects, or are Once shipped, the seller confirms the shipment. This is fraud and theft protected by a big platform. Pretty much the same thing. Mercari is asking buyers to rate a seller within three days of the items confirmed delivery date. Fool me once I guess! counter drugs, Products, tools, or services specifically offered or intended to be used Mercari are crooked Japanese sellersSuing & bringing criminal charges of fraud. I purchased a shirt from a woman claiming to be from New Jersey who said she had a lot of luxury goods that were authentic and was cleaning out her closet so she was selling an older model gucci shirt for $326 That still had the tags and receipt . Mercari steals your shipping insurance money. Can I sell replica items if I state that the item is a replica or fake? Happened to me too. My son sold an item on Mercari, described it accurately, shipped it on-time, and provided good photos. These items find their way into the market place through various legitimate means and cannot be described as "copies" or "knock-offs" as they have been made by the same hands and machines as the originals. Hopefully they contact you about it. There are many online marketplaces available that allow you to sell (and buy) anything from clothing and accessories to tech and used books, and at times it can be difficult to choose the one(s) you want to work with. If youve received a fake, counterfeit, or not the same item then you have 3 days from the delivery date to request a return. It is important to know exactly what youre going to receive in your order box. I think of her as a unprofessional seller who didnt disclose in discription the wear and tear on the handles. As such, pictures are one of the few items buyers use to determine if they want to buy, so make sure your photos are on point. Prohibited Mercari Items - Items that will get you banned from Mercari. The possible price range available on Mercari is between $1 and $2,000. No, Mercari does not sell fake products. eBay takes buyers sides, but not quite as easily as Mercari. It really helps to round up a few items at once, so you have a batch to start. At first glance, you might think youre getting a great deal, but youre probably looking at a scam. It doesn't appear in any feeds, and anyone with a direct link to it will see a message like this one. The funds have been withdrawn from my banking account through PayPal immediately after purchase receipt of items. What happens if you sell replicas? Heroine is a trademark of Grailed, Inc. eBay is a trademark of eBay, Inc. Facebook is a trademark of Facebook, Inc. Facebook Marketplace is a trademark of Facebook, Inc. OneShop is not endorsed, certified, or affiliated by List Perfectly, Vendoo, mercariBOT, ResellKit, SellerInsight, PrimeLister, Cross List It, Hammoq, ListingJoy, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, or Etsy. Mercari. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-1','ezslot_10',134,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-1-0');And the answer to the question, how safe is Mercari largely depends on how good you are at verifying your seller or buyer when dealing. If you've already registered, sign in. I think this is a tough one personally since the seller is not a retailer or dealer of said product, how are they to know if it will fit a buyers equipment? Ive tried both Mercari Shipping and Ship on Your Own over the years. yep, something is not right. Moreover, you can also sell your unused items here. Total revenue value of these 36 items is well over $1000, not to mention the $300 mercari is holding from by balance. I have taken in all aspects of Mercari. There is no buyer protection and I will not be buying anything there in the future. In the long run that can ruin shoppers confidence in your listing. The organization Where Can I Sell Replica Watches fake rolex submariner was restored for the first time on glass . The first approach is to sell off any clutter you may find in your home . Note: For brand-name products, serial numbers or receipts must be Exactly what I had wanted at great price. In such a case, it is unlikely that Mercari will release the payment (paid by the buyer for your item) to you, and there are higher chances that the buyer will be given a full refund since their refund policy clearly states: If the item is not as described, the buyer is eligible to open a dispute and get a full refund (more details later). They guarantee that with two important features: The brands policy prohibits in-person meetups, and all sellers are required to ship each item (either on their own or with one of the apps partners). ask seller about it, gives a new tracking number, still doesnt work ect ect. Your email address will not be published. remove the listing and cancel any related transactions up to and including I had this similar problem happen to me once before with Mercari and I wish I should have learned my lesson the first time. Did you check the seller reviews and description before buying? I have sold more then buy There is a 10% selling fee for each item on Mercari. The better a description is, the higher the chance that your item will sell faster. And if ur saying 3 days is plenty of time, youve obviously never seen a fake Luis Vuitton belt. Mercari takes about 11-12% of the sale and refunds you for the deposit once they decide that your item is real. Replicas are bad for everyone. ), Items used for identity theft or scammers, Financial products (ex. I am currently dealing with this issue. I think Ill look into E-bay. Press question mark to learn the rest of the keyboard shortcuts. And they said yes it would fit yours. Mercari is passionate about sustainability. FDA restricted items such as food, homemade food, food supplements, It's honestly a dying company. They see what is being messaged between buyer and seller. Worse the money earned goes to gangsters and terrorists. People are going to prison, but I had to do most of the work myself. 131 of 1948). Reselling and rehoming unused items both help you declutter your own home, and reduce the amount of waste the planet is choked by. This could include: "Imitation Apple earpods" Having said that, we are unable to release funds until we can confirm delivery to the buyer They needed pictures, so we had to put the puzzle together which took a few days to do (since I work full time and we had no picture of what the puzzle was to look like). Im moving to Amazon & Shopify. Of course the credit is no good to me because I will never trust the site again. The seller did not send the original receipt as promised . We would like to show you a description here but the site won't allow us. For example, you didnt receive the item or it is not as described, etc.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'ecomsay_com-leader-4','ezslot_17',137,'0','0'])};__ez_fad_position('div-gpt-ad-ecomsay_com-leader-4-0'); Once you paid for the item via PayPal and the seller shipped the item, you must: Always ask for a tracking number from the seller once you paid for the item. I wanted to add my negative review here along with ALL the other bad reviews of Mercari. This does not hold true in my three purchases on Mercari @ least in regard to Mercari withdrawing funds from PayPal. Digital items - any items where the order is fulfilled electronically or Mercari may not be used in connection with any product, service, transaction You can be permanently suspended from the platform if you commit serious violations such as selling illegal items, committing fraud, and repeating a violation of the Terms of Service. Short story is Mercaris customer support, especially for a buyer, has got worse over time. If the seller agrees and Mercari confirms that the order hasnt shipped, youll get a refund. Another purchase I made just today has been cancelled by the seller because she says she made a mistake, but the funds have ALREADY been withdrawn from my account and Mercari only says sorry, but it will take up to FIVE business days to return my money! Wireless earbuds. fins), Note: Bones, claws, pelts, and teeth are permitted if they are not from ), Mercari will refund him or her. AND I WILL MAKE SURE PEOPLE KNOW ABOUT THEIR BUSINESS PRACTICES. The better business bureau gave them terrible ratings, and so did many other trusted company review sites. The Mercari app is one of my favorite places to sell designer shoes. Before creating your listing, take as many photos of your items as possible, showing every angle but keep in mind you can only add up to 12 photos to your listing. Second one never arrived. Thanks for sharing your experience with Mercari . PayPal has buyer protection which helps in getting your money back if the payment made through their online payment system ends up being fraudulent. Feel free to double box your item, use newspapers for extra packing material, and make sure all seams on the box are taped up so no water/dust gets inside. 2. I had several back and forth emails with them but they would not grant me a refund. I went to customer service and essentially was shut down telling me there was nothing they could do. No I replied I want my item. Have you had bad experiences with either? requires a download . There is no buyer protection and we will not be buying anything there in the future. Their product just needs to be believable for 3 days. When listing an item, youll have to choose whether you want to ship on your own or let Mercari handle shipping for you. Apparently no Mercari considers it a proper reason you mean a valid reason right? do not sell on Mercari. If Mercari determines that a listing is The second computer has never arrived. However, many products on the market are indeed "copies", but it is wrong to describe every such product as a "knock-off" when it may be simply an imperfect "second". I think Im done with this site. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. When it arrived I tried it and it didnt fit. There is basically no way to contact the compliance team and talk to them directly. On the other hand, if the product is as described in the sellers listing and the buyer confirms the order then both parties rate each other, and the payment is released to the seller. Just curious. Banking services provided by Piermont Bank, Member FDIC. Describe the items you are selling in detail. BEWARE OF SELLER CLOSET ROUSS ON MERCARI! He knows he is getting some freebies. I provided proof of my item authenticity also. Good info. The button fell off as well . Its less important how the packaging looks, and more important how protected your item will be in transit. IVE BEEN SCAMMED AND STILL WAITING FOR 2 MOS FOR MY MONEY. This also personally helps me build momentum when it comes to listing. I informed Mercari, who sent me an email, late on a Friday night requesting photos from every possible angle. Know the laws in your state!???????? This being the case, if the company noticed unusual activity on your account, it would suspend you. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I was only given 24 hrs to provide photos from every angle of a dead computer. Can they ever accidentally authenticate a fake bag? I only buy and sale luxury items Like other sites, you simply upload pictures of the item, along with a description and price. I bought 2 computers on Mercari. mens and womens clothing is very popular, Social Security Number or Tax Identification Number, Some form of government-issued identification. Hopefully, this guide helps you with your online selling journey. These are items that copy the styling but do not purport to be originals. My son does not have his item or the payment for it. However, there is no guarantee that the people buying and selling on it are also legitimate which means you must verify the buyer or seller before dealing.