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They are used to facilitate over 20 billion transactions every year in SEPA. In such cases eFlow maintains the right to adjust without notice, where evidence can be provided that the adjustment is appropriate. More information on the LEVTI scheme, rules and how to register can be found here.. eFlow is managed and operated by Turas Mobility Services. Many companies use them to take regular and occasional payments from your bank account for bills and memberships. Please do not open any links from these or any other suspicious messages. The variable nature means that organisations or individuals can claim different amounts at different times. Once authorised, the organisation can automatically take payments from you . In the case of Video Tolling (except for those Accounts accepted in accordance with clause 2.1), once the Account Application Form has been approved) eFlow will issue this Agreement to the address provided on your Account Application form; subject to clause 2.3(c) and (d) below, you have the right within fourteen days of the date on which the Agreement has been sent to you to cancel your Video Account with us; and. seasonal billing) https://www.moneysavingexpert.com/utilities/lower-energy-direct-debits/ Ask your supplier for an explanation of how they have arrived at the figure being requested. Such Fees will be debited to your Account for each Charge Period.11.2The Account Fee payable for each Tag issued in connection with a vehicle assigned to Tag Tolling is 1.00 plus VAT for every month or part there of where the Customer has a valid Tag assigned to a registered vehicle. The two EPC SEPA Direct Debit schemes offer consumers and businesses a convenient and secure means of paying bills. You will be prompted to update your payment details, click add payment method. Click the Rubbish Bin icon of the payment method you would like to remove. Any M50 journeys made by your vehicle(s) while your account is suspended will be charged at the unregistered rate. How we will communicate with you. Vehicles and Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. These statements will, however, be available online. or such other address as may be contemplated by the Roads Acts 1993-2015; by email to: such address as is recorded in the Account Application Form (as may be amended from time to time in accordance with this Agreement); or. the information disclosed to eFlow in connection with this Agreement is true and correct; you have validly accepted this Agreement; and. Learn how to pay your M50 toll with a car youve rented. This will open a list of all your regular payments. Simple, convenient and safe, Direct Debit is an automated payment method that is used for around three quarters of household bills. To retrieve your username, you will need your account number, mobile number and email address. When looking to start collecting Direct Debits, be aware of dated locally-installed software. Closed accounts cannot be reopened. install and use the Tag in the Registered Vehicle for which the Tag is issued in accordance with the instructions provided and shall ensure that the Tag is properly mounted; only use the Tag in accordance with this Agreement for the Registered Vehicle listed in the Account Application Form and in respect of which the Tag was issued; not transfer, sell, dispose of, damage or tamper with the Tag or use the Tag fraudulently or illegally; exercise all possible care to ensure that the Tag is not lost, stolen or misused and to take all reasonable steps to ensure the safety of the Tag; provide eFlow all information in your possession regarding any loss, theft or Misuse of the Tag and take all steps eFlow deem necessary to assist the recovery of a Tag; or. Scroll down to Additional Authorised Contacts. Eflow, the company that manages the tolling system on the M50 and takes payments for other toll roads across the State, has extended its payment deadline until Friday at . Please note: Before closing your account, all outstanding payments must be made, and any eFlow tags associated with your tag tolling account must be returned to:eFlow,PO BOX 13294,South City DSUCork. Learn how you can pay your toll before or after your journey. Direct Debits - Step 1 - Setting up GoCardless This article describes how to set up GoCardless which will let you take direct debit payments via KashFlow Read more Direct Debits - Step 2 - Setting up Direct Debit Mandate This article shows you how to send a direct debit mandate request to your customers Read more With a tag account, you will receive a 1.10 discount on every M50 toll journey. Monthly Payment Plan. Discover the benefits of creating an eFlow account such as toll discounts and automatically paying your tolls. If you require a larger top-up amount, please contact us. WeveupdatedoureFlowstatement.Forhelpunderstandingyourstatementclickhere. 1. A Monthly Payment Plan lets you spread the cost of your quarterly bill by making . What is a Direct Debit mandate? The amount which will be taken from you every month is the balance owed on the last day of the previous month. IN fact, in 2019 alone a record 4.5 billion payments were made this way, including for the likes of charitable donations, subscriptions, and even vehicles tax. Click "Edit" beside " Bank account ". If you use our Tag Tolling option on your account, this will also include the monthly charge of 1.00 +VAT per tag. As per clause of the eFlow Terms and Conditions, there is a charge of 20.00+VAT for each unreturned eFlow tag. The Scheme is only available to vehicles that have a Tag.6.7Refunds will be credited to the Account associated with the Eligible Vehicle Tag one month in arrears.6.8We will process your transactional data, including your personal data, for the purposes of: (i) crediting any refunds to your account; (ii) invoicing Transport Infrastructure Ireland with respect to the cost and payment of the refunds; (iii) reporting on the Scheme to TII and DTTAS; and (iv) monitoring compliance with the Scheme Rules. on each Payment Date, eFlow shall give instructions for your Payment Account to be debited (and you hereby authorise eFlow to give such instructions) with an amount equal to the Account Balance as of the expiry of the relevant Charge Period in accordance with the Payment Method associated with the Account and the Account shall reflect such payments when received by eFlow. If you select to receive your statements by email, every month well email you a link to your statement. Energy UK, which represents suppliers, said direct debits evened out bills even though domestic gas and electricity use varied considerably during the year. There are two ways to deploy EFLOW (PowerShell and Windows Admin Center) and two ways to provision the virtual machine (manual provisioning using the connection string and manual provisioning using X.509 certificates). If you would like more control over when you make payments to us, you can choose the Pay Outstanding option on eFlow.ie and pay some or all of the current months bill. SEPA Direct Debit is a reusable, delayed notification payment method. Once your payment method has been successfully updated, click ok. Login to your eflow account to successfully reactivate your account. To view details of a Direct Debit, click on the details icon and you will be presented with an overview. (in the case of a Pre pay Account) will have deducted from it the amount due in respect of such Toll; or. Your sole and exclusive remedy from eFlow and its agents will be the replacement of any defective Tag(s).26.3Without prejudice to the foregoing, eFlow shall not be liable to you for any loss of profits, goodwill, business opportunity or any type of special or consequential loss incurred by you, whether directly or indirectly. where the Customer consists of two or more persons all the respective covenants by the Customer shall be deemed to be by such persons jointly and severally. There is no fee payable in connection with the issue of the Quarterly Account Statement where such Quarterly Account Statement is issued by post. Select Alternate 1 in the drop-down menu under the Payment Priority column of the card you would like as your secondary payment method. Select whether the new payment method is a credit card, debit card or direct debit. cancel or alter any payment or your payment details (including, the payment account); or. Verifying your email address ensures that we have your correct email address, which is important for security and data protection purposes. You can see all your Direct Debits here. If such unpaid charges are not promptly paid to eFlow, you may become liable for additional service charges, fines, or penalties as set out in the Toll Bye-laws, Late Payment Charges or as may be notified to you from time to time. Registered post pay customers can make a full payment or pay a selection of unpaid journeys towards their outstanding balance on eflow.ie by logging in clicking on the pay outstanding button on the account overview page. Each of the provisions contained in these terms and conditions shall be severable and distinct from one another and if any one or more of such provisions is now or hereafter become invalid, illegal or unreasonable, the validity, legality and enforceability of the remaining such provisions shall not in any way be affected, prejudiced or compared thereby. For further information in relation to the processing of your personal data, please refer to our Privacy Policy.6.9The Scheme will be in place until 31st December 2022 and the level of refunds may vary on foot of Ministerial direction and in accordance with affordability limits of the overall Scheme for the Exchequer. The tolling Scheme will be administrated by Transport Infrastructure Ireland (TII) on behalf of DoT. "Payment Method" means a method of payment which is acceptable to eFlow, being credit card, debit card or by direct debit (SEPA Single Euro Payments Area only) from the Customer's payment account, digital wallet or such other payment method as eFlow may from time to time approve. Please note: The minimum top-up amount is 30.00, and the maximum is 1000.00. Monthly Account Statement notified by email and made available online; or. Bacs Direct Debit disputes don't incur a fee. Direct Debit (from SEPA Single Euro Payments Area only). This is a free service for you, and only takes 2 minutes to finish. To cancel a Direct Debit, click on 'cancel' and follow the instructions to complete the request. Name changed due to Marriage or Divorce Irelands leading payment solutions provider specialising in debit card and credit card transactions, mobile top ups, M50 toll payments, bill payments and much more. Click the Top Up Payment button. Country availability. Learn how to manage and update your payment method, top up your account, and account suspensions. However, Tag Tolling customers can use the express lanes at any other toll in Ireland, while Video Tolling customers cannot. The Direct Debit (DD) scheme is operated by the Bacs network and companies (called "service users" in DD speak) access the system using specialist software or by using a Bacs bureau such as Access PaySuite. This means that online VAT Direct Debit offers customers more time to pay than any other method - a minimum of ten extra calendar days. Welcome to eFlow Established in 2007, eFlow is the operator of the barrier-free tolling system on Dublin's M50 motorway and a provider of electronic tags for use on all toll roads in the Republic of Ireland. Direct Debits These give a company permission to take money from your bank account on a date agreed with you. to exercise the right to cancel you must make a written request for cancellation; However, this Agreement will take effect between us and you will no longer have the right to cancel this Agreement on the earlier of: (1) The expiry of the fourteen-day period referred to at 2.3(c) above; and (2) The date and time you make a journey on the M50 toll such that the toll you are liable to pay is the toll applicable to the holder of an Account. Where you have chosen a Post pay Account; eFlow grants you a non-exclusive, non-transferable, limited right to access and use the eFlow website located at www.eflow.ie (the Site) and the material displayed thereon. Video tolling is only available on the M50 and is charged at the video rate which is calculated by reference to the vehicle class contemplated by the relevant legislation and applicable Toll Bye-Laws. 4. Take a look at FastPay's Direct Debit mandate template here to to see how straightforward this is: a short form that takes just a few minutes to complete. They're a simple way to manage regular payments, such as: Utility bills Gym memberships Mobile phone contracts Monthly subscriptions The username stays the same for the duration of the account. If your account is in suspension, it will not be reactivated until the negative balance on your account has been cleared and a valid payment method is added to the account. You may be asked to provide two factor authentication to verify your payment method through SMS. Direct debits How direct debits work (in the case of a Post pay Account) the amount due to eFlow on the next Payment Date shall be increased by the amount due in respect of such Toll, provided that where you have breached this Agreement (whether by reason of failing to pay to eFlow any amount due to it in accordance with this Agreement or otherwise or, in the case of a Pre pay Account, the balance of such Pre pay Account being less than the Minimum Balance), you may not be able to avail of this right. My Account Learn how to manage your account, recover, and update your account details. You will be deemed to have accepted any such changes within fourteen (14) days of the notification or when you have a toll transaction on the M50 after the date of notification, whichever is the earlier.20.2If you do not accept the terms and conditions of this Agreement, or any future alterations, amendments or other changes to the terms and conditions of this Agreement by eFlow, you shall notify the eFlow Customer Service Centre within fourteen (14) days of issue of those details by eFlow and this Agreement shall be terminated and any Tags should be returned in accordance with clause 16 above. When a dispute is created, Stripe sends a charge.dispute.created webhook event and deducts the dispute amount from your Stripe balance. This is a temporary account and will only be active for the time period you selected; Only the Pre pay Account option is available to Visitor Accounts; A direct debit cannot be set up on a Visitor Account; Vehicles registered to a Visitor Account will be automatically assigned to Video Tolling only. Tide is not a bank. SEPA Direct Debit Mandate Account Holder Type of payment Name: Avantcard DAC Address: PO Box 25, Dublin Road, Carrick-on-Shannon, Co. Leitrim Creditor Identifier: IE30ZZZ360526 Please return this mandate to the above address. by posting to: eFlow; PO Box 13294, South City, DSU, Cork, by email or by facsimile transmission to: such email address or facsimile number as may be notified from time to time; or, by posting or delivering to such address as is recorded in the Account Application Form (as may be changed from time to time in accordance with this Agreement). Basically I have had a direct debit account with Eflow for years, because of the way their direct debit schedule works I have often been caught out with not having the funds in my account and the account being suspended. The only details they have to provide are their name, plus their bank name, sort code and account . . To remove a payment method from your eFlow account: If you wish to set another payment method on your account as your primary payment method, you must: If you have a Post pay account, you can make a one-off payment for transactions/journeys against your outstanding balance by clicking the Pay Outstanding option in the Account Overview section. Had a direct debit taken . If you have misplaced the welcome letter you can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08.00 to 21.00, Saturday and Sunday 10:00 to 18:30. If your postal address is different to your billing address, select the Delivery/Shipping Address is different to Billing Address box or the Mailing Address is different to Billing Address box and enter your new address in the form that will appear. How much it costs. This link will expire after seven days, but a new verification email can be requested through our online form or through our Twitter or Facebook pages. The Scheme is an expansion on the previous Electric Vehicle Toll Incentive Scheme that commenced in June 2018; it will run until December 31st 2022 (or up to a maximum of c. 50,000 LEVs). In August 2008 the pre-existing toll plaza was removed and replaced with a Barrier-Free electronic toll system. eFlow offers two different methods of recording the passage of the Registered Vehicles on the M50 Toll Road, namely: Tag Tolling; Video Tolling; All vehicles that use the M50 Toll Road are photographed/ video recorded. Pick an account. If would like to avoid an automatic payment being made by eFlow towards near your billing period, you can make a manual payment against the amount outstanding on your account. Log in to your account with your username and password. Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. Find out about the payment deadline, what to do if you forget to pay your toll and appealing a penalty. Direct debits are a fast and efficient way to collect your fixed and variable payments from your customers electronically. 2. If you need access to these statements, please contact our customer service team and we will be able to retrieve your previous statements. Tue Aug 17 2021 - 17:38. Note not transfer or share a Tag with another vehicle to attempt to make an electronic payment of a Toll. As first step, the debtor must sign a mandate allowing the creditor to collect funds from the debtor account. Paying by direct debit. Vehicles & Tags Find out how to manage vehicles on your account, switch your tag between vehicles and order a new tag holder. There are a number of reasons why you cant log in to eFlow.ie: If you are experiencing difficulties in accessing your account, you can retrieve your username or reset your password at the login screen or by contacting our customer service agents. You can contact us by webchat, Twitter/Facebook or by telephoning our customer service team on0818 50 10 50 or +353 1 4610122 if calling from outside of Republic of Ireland, Monday to Friday 08:00 21:00, Saturday and Sunday 10:00 to 18:30. the Registered Vehicles shall be treated as Unregistered Vehicles. Please note: Due to account suspension, journeys cannot be added to the registered account. 13. Who do I approach if I discover a direct debit has been setup fraudulently? A Whole Bill Direct Debit lets you automatically pay your whole bill when it's due by Direct Debit. It enables multi-device, multi-browser and multi-user access. This link is valid for an hour. Click on My Details on the account overview page. We'll also take into account: You give this authorisation by completing a Direct Debit Mandate form - this can be a paper form or a web page that you complete online. You can also use Direct Debits to collect recurring invoice payments of different amounts from your customers. Direct Debit We can help you take control Welcome to the home of Direct Debit, the UK's favourite way to make payments automatically. Your eFlow account will remain active, regardless of whether your email address on the account is verified or not. To do this, you will need your eFlow account number, surname and an active vehicle registration number. this Agreement constitutes your valid and binding obligations. Discover SEPA Direct Debit Core rulebook and implementation guidelines SEPA Direct Debit Core public consultation Learn how to manage your account, recover, and update your account details. Key in a payee company's 5-digit code / Reference. Please do not open any links from these or any other suspicious messages. and the Account shall reflect such payments when received by eFlow. Select 'Direct Debits & Standing orders' from the drop-down menu. Click on the + symbol and then fill in the details of the individual(s) who you wish to add. Choose 'Company's code' and Account type. Select your reason for closing your account in the drop down menu. Bacs Direct Debit provides a dispute process for customers to dispute payments. Confirm your application. You can either have a post pay or pre-pay account: With Post pay accounts, the balance that you see when you log in to your eFlow account is the total for journeys on your account owing since we last received a payment. What . Tide Platform Limited (Tide) designs and operates the Tide website and app. Tide is authorised by the Financial Conduct Authority (FCA) under the Electronic Money Regulations 2011 under firm reference number 900843 for the issuing of electronic money and the provision of payment initiation services and account information services under the Payment Services Regulations 2017. These terms and conditions, together with the Account Application Form set out the agreement (the Agreement) between you (you or the Customer) and Transport Infrastructure Ireland (for these purposes, eFlow) in relation to the opening and operation of an account with eFlow and, if applicable, the related supply and use of an electronic tag (hereafter referred to as the Tag) on the M50 Toll Road and other Toll Roads in the Republic of Ireland.eFlow may alter, amend, or otherwise change the terms and conditions of the Agreement at any time by providing written notice to you, either by post or email of such terms and conditions.Alterations, amendments or other changes will also be posted online at www.eflow.ieYou are responsible for maintaining up-to-date customer information in accordance with clause 4.4 below, including your address, contact information, vehicle information and registration details, and payment information. It gives you the flexibility and agility to adjust to the needs of your business. Select Direct Debits. Find out what to do if you pass the M50 toll on your trip, prepay your toll and create a tourist account. In the case of pre-pay accounts, we will automatically request a payment from your credit/debit card or direct debit once your balance falls below the account threshold of 12.00. You must have a valid credit or debit card to complete verification (no charges will be made). Click on Close Account button under the My Account heading within the page. Since the introduction of SEPA, direct debits can be used to for both once-off and recurring euro collections from bank accounts in Ireland and across the SEPA zone. in the case of any Pre pay Account, eFlow must have received from you the Account Start-up Balance. Once youve paid your outstanding fees, click back to my account. Here's how it works. Our price promise is to keep Broadband & Phone package prices fixed for the duration of the contract from your package start date. If your username is your email address, the email address used when creating the account will remain as the username for the duration of the account. Click on My Details in the Account overview screen. The information to be included in the Account Application Form shall include: B.2Before this Agreement takes effect and an Account is opened by eFlow: B.4 whether the Account is to be a Pre pay Account or a Post pay Account. if a petition is presented for a bankruptcy order in respect of you or you are otherwise unable to pay your debts as they fall due; or, as appropriate, an encumbrancer lawfully takes possession (and does not relinquish possession within thirty (30) days); or a receiver is validly appointed in respect of your assets; or a petition is presented for the appointment of an examiner; or an examinership order is made in respect of you; or a petition is presented for your winding-up or bankruptcy; or an order for your windingup or bankruptcy is made; or an effective resolution is made or passed for your winding-up; or. People use Direct Debits to pay monthly bills and make one-off payments. See how to access your statements and learn more about your account balance. Choose 'Apply for Direct Debit'. headings and sub-headings are for ease of reference only and shall not be taken into consideration in the interpretation or construction of this Agreement; all references to any agreement (including, without limitation, this Agreement), document or other instrument include (subject to all relevant approvals and any other provision of this Agreement expressly concerning such agreement, document or other instrument) a reference to that agreement, document or instrument as amended, supplemented, substituted, novated or assigned; all references to any statute or statutory provision (including any subordinate legislation) shall include references to any statute or statutory provision which amends, extends, consolidates or replaces the same or which has been amended, extended, consolidated or replaced by the same; all references to time of day shall be a reference to whatever time of day shall be in force in Ireland; words importing the singular include the plural and vice versa; words importing a particular gender include all genders; person includes any individual, partnership, firm, trust, body corporate, government, governmental body, authority, emanation, agency or instrumentality, unincorporated body of persons or association; any reference to eFlow (other than in relation to entitlement to receive payments) shall include persons acting on behalf of eFlow in connection with this Agreement; any reference to a public organisation or representative shall be deemed to include a reference to any successor to such public organisation or representative or any organisation or entity or representative which has taken over the functions or responsibilities of such public organisation or representative; and.