No, you need to get a BT Broadband package if you want to watch BT TV. ok thank you so i will lose all my recordings but any more i make will be ok ? When you get the Maintenance Mode prompt on screen, press the power button to bring up the maintenance menu. Had a beeping BT DTR T2100 box which wouldnt load past the start up screen following a power off and on. Its in their commercial interest not to advertise the consumers rights. Ordered a replacement Seagate drive, followed the procedure above and happy days!! You must give us 30 days notice before you leave Your service will stop 30 days after you cancel your service. Thanks for the feedback Keri! All I want to be sure of (preferably from someone who has done it) that following cancellation, the box will still work for recording, pausing, rewinding etc., that the EPG will update, and that the catch-up services will still work. Will NEVER go back. Visit our full contacts page here I read a comment that if BT waking up appears, I may not need Maintenance mode. Thanks. A red light should appear on thefront, Press and hold the down arrow button on the top of the box for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER)prompt. Gripper, Very helpful instructions thanks so much! The second email is the follow up with the instructions on how you can return it. The file are surprisingly easy to identify as they are [programme name and date].ts These files are in a XFS format partition; I didnt have any trouble reading/playing them under Linux Mint. I am thinking of signing up with BT before midnight tonight. BT Vision+ Pace DiT7431/052B Box. If you have bought a used hdd like I did youview will not set up your new drive, I had to remove partitions in command prompt, but do not reformat for your pc at the end in ex fat32 or Ntfc. I can't see how they would be able to get away with nobbling their boxes post-contract unless before providing a new box, they clearly stated this in their promotional material and T&Cs. . BT TV Box Not Working. Reading through the other comments people have retained their recordings by cloning hard drives, but this is for the same box. I looked at the old HD with a disk utility app, it just shows it as unallocated space. Find many great new & used options and get the best deals for Humax HDR-2000T Freeview HD TV Recorder at the best online prices at eBay! Box keeps going into standby. Thanks for the guide! I've found the answer on BT forum. How To Become A Commercial Diver In South Africa, * Depending on your box model, Settings will be on the last tab on the Main Menu or in a cog in the top right corner of the screen. I am through my power line adapters. Thanks Richard, yes as long as all the partitions are deleted off the used hard disk by a PC the YouView box will then create its own partitions. Here's everything you need to know: What is Ultra HD? Teslin Fake Id, I had a Seagate drive but got a Western Digital drive off of eBay to replace it. Just fitted ebay hard drive no software reset gone back to its old settings bt waking up then youview loading maintenance setting just flashed on screen just once. You may be able to get it working again by going into Maintenance Mode and performing a reset, but it will probably fail again after being in standby for a while. You can also buy or rent the latest films and box sets from the BT TV Store. I then found an old laptop HD and tested it with the SATA to USB cable before fitting it in the DVR. Just a note which may help others. This is to support the feature of pausing and rewinding live TV. All rights reserved. when in fact I have the anytime call package and when I asked for the anytime call package to be removed I was told that if I did that or indeed if I made any other change to my broadband or call package it would initiate a new contract (wrong again!). Admittedly, YouView may be losing ground to cheaper rivals (e.g. [CDATA[ */ Thanks, YouView is Simply Smart TV - Our new design allows you to get to the shows you love even quicker than before and our new features make TV work for you. Switch power off by removing the power cable. Check your box model YouView TV Ltd 2023. Note which screws went where. Gently align and tighten the four hard drive screws. This site uses cookies. Thanks for the update Steve. Just to update things further, my new drive is refurbished and was formatted in Windows. These are labelled underneath with the Model Name of either DTR-T2100, DTR-T2110 or DTR-T2120. Is there much difference these days?? BT's YouView boxes allow you to watch live TV let you seamlessly watch live or on-demand TV across multiple services, including Netflix, iPlayer and NOW TV. While waiting for the new disk to arrive I found a Youtube video showing how you can fix stuck hard disk heads by taking the cover off and gently pulling the arm away from the platter. As you say, there is no need to create new partitions or format them. If you take the bare hard drive out of the portable enclosure the disk might well work. I found them when our box started humming a tune and I wanted to know how to take the thing apart. All rights reserved. 08h00 19h00 Tous les jours. Maintenance mode is used to recover your box when something has gone wrong with it. If you take some before and after timings let us know if fitting an SSD speeds up the menus and cold-booting! Thousands of Plusnet customers who have its YouView TV box will lose access to certain channels and features, including BT Sport, from 1 November as the provider is scrapping the service. Does this post mean a BT customer can keep the BT Youview box when their contract is up? Are you able to temporarily move the YouView box nearer to your router so you can complete the setup with it plugged directly into the router with an Ethernet cable? (function(url){ Press and hold the reset button on the right-hand side of the box. And I shall soon be switching my broadband and landline over to Vodafone Gigafast - Im just waiting for my street to be cabled - so theres no point in renewing my BT contract.I was told by the BT customer service agent that if I wished to cancel my BT TV service I would need to give BT 30 days notice (pretty sure thats wrong!) and that I would need to return the YouView box to BT (almost certainly wrong!). Hope this helps any future users. } Put the bottom back on the box loosely and turn the box upright again. Swapped a failed Seagate drive for a 1TB Western Digital drive. "source": "", We always conscious about the amount of energy we use. Everything works perfect thanks to your easy to understand instructions. To check signals, follow the steps given below- Open Menu on your ViewBox, and then head to Settings. After a few minutes you will be greeted by the hidden maintenance screen. Should work as a normal Freeview+ pvr. Due to the 30 day's notice I won't know until 29th December but to be safe I've unplugged the Ethernet from the box until that date has passed. AV grade drives for audio-video usage are fitted to these boxes, designed to be quiet with low energy consumption but also supporting the recording and playback of multiple, simultaneous, high-definition, video data streams. box-shadow: none !important; Had nothing to lose so I released it gently but it still didnt work when refitted. Hi, I have just received my first YouView box with recording facility from BT (500gb) and having read your really excellent instructions I cant wait for it to fail so I can fit a larger hard drive just a joke! Catch up/on demand via YouView on Sony relates only to content made available from the BBC, ITV, Channel 4 and Channel 5. YouView is supposed to be a box you can use without a subscription. Place the PCB back in the bottom half of its casing. Hi Just replaced youview box hard drive following your easy to follow instructions. The power on button still worked but the down one didnt, so the maintenance mode prompt never appeared. Thanks Russell. Just tried this. A reboot is often enough to fix this issue. You could have a conflict with the powerline adaptors. Hi, Very helpful thanks. And BT reps have publicly stated the box will continue to work. Below is a photo of the original YouView drive which is a 500Gb Western Digital disk from their AV-25 range. so I put in a clean 320HDD (cleaned with diskpart). JamesB Member Posts: 841 15 October 2013, 8:04PM A moderator in the BT Forum has confirmed that the box will still work after cancelling. UTV unavailable on YouView via catch up/on demand. I tried this (before finding your guide), and installed my wifes old Mac hard drive (not reformatted). Poor and old people among those who are less satisfied with the BBC, according to Ofcom, as BBC accused of chasing younger users. My box wasnt initially recognising the new drive. Is my box a brick ? All working, thanks it certainly helps having people like you around that will take the time to assist others. I run it on Win 10 and it is easy to follow, has a safety feature because you have to apply or tick the box to actually start to do the copy etc nice if you are just new to copying drives etc. If you're able to, make a note of all your preferred settings and scheduled recordings as you will lose them once you've completed a Maintenance Mode reset. Worked a treat. Thanks so much for taking the time to document this. n.callMethod.apply(n,arguments):n.queue.push(arguments)};if(!f._fbq)f._fbq=n; I found the solution is to change the partitioning to MBR rather than GPT. It worked..! I have swapped HDMI leads and still does not work. You can restore your box back to its factory settings, letting you start again from a clean slate. Watch Shop Bd, if(/(? NetGem), but a lot of consumers today still have one of their boxes installed. Everything else will continue to work perfectly. Right everybody at IONIC and Bloggers big thanks for diagnostics to confirm my YouView problem with unit cycling on switch on . Had a little difficulty removing the drive due the the sticky pad underneath but, once released, it came out easily. In this guide we show you how to repair your BT or Plusnet YouView box by replacing the failed hard disk drive (HDD) inside it. Would i be able to now use this box on plus net if i sign up for there 5 a month service ? It'll be connected to my new internet, with another . http://bt.custhelp.com/app/answers/detail/a_id/53417/~/how-to-return-and-recycle-your-bt-broadband-h says Bt will send you a returns bag if you were a BT Tv customer and you inform them you are leaving.. That is BT adhereing to their responsibilities under the Electrical waste regulations. Remove the lid. Note to others, when the instructions say wait a few minutes for maintenance mode to appear, it really does mean a few minutes. Does anyone know if the SSD has much of an impact on this? All rights reserved. However I also have a BT TV UHD YouView box plugged into HDMI1 and this is. It's also on retail PVR set-top boxes from Humax. So recording and pausing programs works exactly the same, the only things that don't work anymore are the BT TV specific options. She then said she would need to check with her manager and after being on hold for a few minutes I was cut off. margin: 0 .07em !important; If you are using a used hard drive you will probably need to delete all the partitions from it first. You might find upon opening your box that the faulty HDMI output could be a broken solder joint on the connector which is simply remedied. Maintenance mode not coming up when down arrow pressed. YouView Box Hard Drive Replacement. BT YouView box went faulty yesterday, found your guide, which I found really easy to follow. The best free cloning sw Ive used is Minitool Partition Wizard, I have ver. Yes you are being misled by BT. I can view but not hear SD channels, but cant see any HD ones at all. I am stuck with scart interface. Would the solder failure be visible? Why couldnt more companies follow your example? Also I saw solutions with opening the disk to check if its not stuck but not sure if its gonna work with tv box as a long term solution, or whether its only to recover the data before disk fails again. Youll probably need to get into maintenance mode. YouView is supposed to be a box you can use without a subscription. Gently disconnect the plug for cable from the lid where it connects to the main PCB. Then find your instructions below. No problems just followed your instructions. The box will flash a blue light, Press the button on the front of the box, The box should now enter maintenance mode, Choose your preferred option from the Maintenance Mode Options (see list of available resets at the top of the page) and follow the on screen instructions. I followed your easy to follow instructions & have successfully fitted a new hard drive ! Some Maintenance Modes will revert all your settings back to their defaults, remove any paired devices and delete your recordings & scheduled recordinglist. Make sure its a drive suitable for AV, CCTV or PVR use such as the Western Digital AV drives. Well worth checking for blown/burnt components as you suggest. It was a freebie. YouView TV Ltd 2023. YouView boxes cannot receive all of the Internet-based channels that are available on Freeview, although it does receive some of them. Tried all maintenance mode options. Unfortunately, I get to YouView>please wait, loading but then it switches off (red light), switches on again and goes through the same procedure. I switched it off with the unit power button, but now when I try to switch it back on there is no power nothing happens at all. "agent": "-4.9.18-1.6.0" Following the removal of the HDD I did open up the HDD and could see the arm was stuck. You can re-use the YouView hard drive in a computer but it will need repartitioning and formatting first. 1Tb versions of the Western Digital drives are available along with Toshibas AV drives which were sometimes fitted, including to the 1Tb Ultra-HD 4K YouView boxes. It is also applicable to the similar looking 4K Ultra HD BT YouView boxes (DTR-T4000) which have a 1TB hard drive fitted. Which Sunglasses Are Worn On The Mallorca Files? YouView is a broadband internet ( IPTV) based video-on-demand and catch-up TV platform that is being bundled by several ISPs across the United Kingdom and has also been sold at retail. vertical-align: -0.1em !important; 05-06-2019 You can get to the cog by pressing Up after opening the Main Menu. However, good to hear that you got your neighbours up and running again with an internet reset. Im not sure if this is possible as the recordings tend to be locked to one particular YouView box. Hi Dave, those are 3.5 drives so are too physically large to fit. Could it be that as I bought a second hand hard drive this is why it wont work? What are things against if so Discover the great features of our smallest TV box from BT. Home Community Archived Posts. Thanks seems not enough praise. After a power cut my BT DTR-T2110 500gb set top box was stuck in start mode. (a.addEventListener("DOMContentLoaded",n,!1),e.addEventListener("load",n,!1)):(e.attachEvent("onload",n),a.attachEvent("onreadystatechange",function(){"complete"===a.readyState&&t.readyCallback()})),(n=t.source||{}).concatemoji?c(n.concatemoji):n.wpemoji&&n.twemoji&&(c(n.twemoji),c(n.wpemoji)))}(window,document,window._wpemojiSettings); My PVR has started to boot loop. } else if (window.attachEvent) { Ordered a new Toshiba 1TB HDD, which was delivered today. Worked a treat, thank you! } Don't let them bully you into forgoing the full use of your YouView box. I came home and my DTR T2100 was on with a blue light showing, but the TV wasnt receiving a signal from it and it didnt respond to the remote or any button presses. Chichester Just repaired my box with a new hard drive from eBay for 23 following your instructions and works a treat! Turn the box over so it is bottom up and using a knife peel off the warranty sticker shown below: Remove the four screws then turn the box the right way up before removing the lid. Follow these steps then come back and see your instructions: Once you have entered the Maintenance Mode Menu, you can choose from these options: Factory Reset , keep recordings (recommended), Factory Reset, delete recordings (if option 2 doesn't resolve your issue), Internet / USB recovery , delete recordings. Replaced the hard drive with one pulled from an old laptop. Just to add to the above. Select Done *Settings can be found via the cog in the top right corner of the Menu. Once you've done a Maintenance Mode reset, you'll need to go through the first time setup again. I got the box working again got into the maintenance menu and selected the first option. Thanks Again! OFCOM aren't interested in BTs subscription TV service. Im curious about fitting an SSD. A white powerlight should appear on thefront panel, Touch the button on the front of the box once(far left hand side of thefront panel), then immediately press the VOL - button (Left dot on the circle panel on the front of the box) for 5 seconds until you see the Enter Maintenance Mode Y/N (Y:POWER) prompt, Press the button on the front of the box, Choose your preferred option (see list of available resets at the top of the page) and follow the on screen instructions, Press and hold the down navigationtouch button on the front of the box for 5 seconds, until you see Enter Maintenance Mode Y/N (Y:POWER)prompt, Press the button on the front of the box.
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