West Region States: Arizona, Idaho, Montana, Nevada, New Mexico, Oregon, Utah, Wyoming Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Be prepared to answer why you are interested in this particular job opening. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. * Stay current on Alight's programs and services through on-going training provided by Alight Solutions. You will be notified during the hiring process which checks are required by the position. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. The estimated additional pay is $2,234 per year. * Call Center and Hospitality experience preferred. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. We recognize the importance of a work life balance. Here are some tips to prepare for a behavioral style interview: Bring a copy of your updated & current resume to any in-person interview. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. This is a 6 months project and we offer Full Time Shifts (Rotating). We embrace the diversity, unique backgrounds, and individual perspectives of our people to create an inclusive workplace. There is no travel required for this position. Apply online instantly. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. The Employee Benefit Resource Center (EBRC) is a division within Alight Solutions that provides year-round new hire benefit enrollment, benefit Q&A, and technical support. At Alight, we are reimagining how people and organizations thrive. Depending on the location, skills, and experience, a customer care representative earns between 66,700 NGN and 196, 000 NGN respectively per month. Learn more about our customer care offices. 88 followers . at Alight Solutions. Are you interested in helping us shape the future of work and life for organizations, people and their families? Pay Transparency Statement in compliance with the Colorado Equal Pay for Equal Work Act, the New York City pay transparency ordinance, and any other similar laws or ordinances: Alight takes into consideration a candidate's experience, education, certification/credentials, market data, and internal equity when determining an offer for a successful employment candidate, and Alight does so on an individualized, non-discriminatory basis. Es trabajo desafiante, pero estamos comprometidos a tu xito como lo ests t! * Demonstrate a positive attitude, self-awareness and embrace feedback Tasks to include in a Customer Care job description . You have successfully created a new job alert. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight believes diversity should be visible, valued, and sustained throughout the organization. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Find out if you meet the requirements! Job Details. Apply for a Alight Solutions Customer Care Representative, Human Resources - Virtual job in Miami, FL. With a competitive total rewards package, continuing education and training, and tremendous potential with a growing global organization, Alight is the perfect place to put your passion to work. On average, Willa Davie works for one . * PEOPLE MATTER is one of our company s core values. Benefits . Training will begin for this class on Monday, May 1st Customer Care Representative Human Resources. * A corporate WELLBEING program (physical, social, emotional and financial wellbeing) that creates an environment and culture where leadership and colleagues are engaged, healthy and high performing. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. * A demonstrated successful work history in customer service, insurance, or related field. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Alight Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, pregnancy, childbirth or related medical condition, veteran, marital, parental, citizenship, * Experience in one of the following industries is preferred: Health Care, Human Resources Services or Financial Services. View Job description, benefits and responsibilities. Customer Care Representative, Human Resources - Virtual Open to States in Eastern Time Zone job in Tampa, FL. Related Searches:All Customer Care Representative Salaries|All Alight Solutions Salaries. We understand the powerful human connections that create success for organizations. Visit investor site Looking for an Alight office? * Ability to multi-task using several Windows applications at once while assisting a customer on the phone. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. * Strong attention to detail with critical thinking skills In addition to a base salary, this position may be bonus eligible. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. * Utilize your interpersonal skills and extensive on-the-job training to provide professional, knowledgeable, helpful, courteous, and responsive customer service. Our Promise It's why we're so driven to connect passion with purpose. As a Customer Care Representative 1 , a typical day to include the following: Enroll employees directly into their benefits via the phone for self-service assistance, Provides adjudication for documents related to dependent verification, Works with employees to schedules appointments for EBRC new hire services, Deliver high level technical support including but not limited to system password resets, Navigates various systems including SharePoint, Timetrade, SmartBen, UltiPro, TRAX, IssueTrax, Accurately document client activities; follow-up on outstanding issues to ensure appropriate resolutions, Ability to handle high volume inbound calls under pressure with continuous focus on exceptional customer service and attention to detail, Familiarity with and aptitude for team-oriented, collaborative environment, Broad knowledge of benefits administration inclusive of terminology and ability to communicate effectively over the phone, Strong written and oral communication skills, with proven problem-solving skills, Keen attention to detail with an eye for process improvement, Proficient in Microsoft Office with ability to learn and operate multiple systems, 1+ years of inbound/outbound contact center experience preferred, 2+ years of benefits related experience preferred, 6+ months required. DISCLAIMER: Customer Care Representative Job, Remote or Ohio City, OH, Customer Care Representative Job, Remote or Indianapolis, IN, Customer Care Representative Job, Remote or Texas. The mission of our customer care teams exemplifies the need for humanunderstanding. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). We continuously reimagine what the future could be and believe that tomorrow is created by the actions we take today. At Alight, we Think Forward and we Act Now to shape the future of work and life for organizations, people and their families! At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. Applicants for employment may request a reasonable accommodation/modification by contacting his/her recruiter. We strive for Excellence Every Day by collaborating with our clients and colleagues. Responding promptly to customer inquiries. Salary information comes from 39 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. With technology as our catalyst and humanity at our core, we advance each day toward a better future in work and life. This position supports Alight s benefits administration and HR BPO platform businesses. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. Key Duties & Responsibilities. * Flexibility to work rotating shifts (8 hours) and extended hours as necessary. This position is ideal for people who can master complex information in a short period of time, are passionate about helping others, and enjoy solving problems. Please enter a Name and Password so you can update your Job Alerts in the future. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Alight unlocks enterprise growth for the worlds most influential companies with future ready human capital and business solutions. To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer. Full-time $12.50 an hour. Copyright 2023 Grabjobs Pte.Ltd. Customer Care Representative, Human Resources - Texas Virtual (Work from Home) job in Billings, MT. as a customer care representative, a typical day may include the following: * Handling a high volume of inbound calls from our clients employees to answer questions, provide education, and solve complex HR and financial issues related to their health care benefits, 401k savings and retirement plans, leaves of absence, payroll, etc. Since 2016, the largest Health, Wealth & HR provider on the island, supporting clients across PR and the U.S. At ReedGroup, you'll have the support and flexibility to achieve your professional and personal goals. * High School Diploma or equivalent is required, bachelor's degree a plus Cons Alight is committed to a diverse workforce and is an affirmative action employer. You are Sobre todo, ests buscando una carrera donde puedas utilizar tus talentos y trabajar duro para brindar un servicio que realmente importe - para hacer una diferencia en la vida de otros. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The CCR1 is responsible for meeting Service level expectations while scheduling appointments, answering employee questions, processing QLEs, and providing technical support for employees that contact the center. Try to use specific examples from your work or school history that relate to the question asked. Carry out monitoring visits to verify information provided by . Every day, our customer care representatives are on the front-line of care, advocating for people - ensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Health, Dental, Vision, Life Insurance and more. Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. Stay updated on our new opportunitiesJoin our. You will be notified during the hiring process which checks are required by the position. Therefore, an offer may fall anywhere in between the estimated minimum base salary for this role of $28,700/year (for full time employees) and the estimated maximum base salary for this role of $64,100/year (for full time employees). Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. VIRTUAL ROLE WITH SIGN ON BONUS Our story At Alight, we believe a company's success . Si es as , entonces ReedGroup es para ti! Alight Solutions then the employee has changed 1 company and 1 job. You can also receive alerts via instant message. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. Our story starts with a simple, universal truth: Every business is a people business. Creating and updating files in our database and communicating with third parties to research and assist the customer with updates or inquiries. Alight Solutions offers a promising . Learn more about Alight'sIgnite & Inspire programs for internship opportunities and new grad roles. The estimated total pay for a Customer Care Representative at Alight Solutions is $38,792 per year. Alight Easy 1-Click Apply. 26 Alight Customer Care Representative jobs available on Indeed.com. Our people are our greatest assets at Alight Solutions because People Matter! Alight also offers a comprehensive benefits package. As a leading provider of human capital solutions, we help our clients and their people navigate the complexity of health, wealth and HR. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners . Visit the company website to obtain information on the company and review the job description prior to your interview.