Outlets for charging at every row. BBB Business Profiles may not be reproduced for sales or promotional purposes. 378 reviews. DoNotPay can help you bypass the phone queues of more than 10,000 businesses. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. Have you suffered a mishap or accident in one or with one of our vehicles? Urtinsa, 28923 Alcorcn (Madrid ) or calidad@arriva.es. Very comfortable. This is a great way to save time and avoid a lot of extra and unnecessary frustration. Then like us on Facebook and follow us on Twitter. You can capture more of their travel spend by becoming the go-to resource for every aspect of their trip, again and again. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. For some reason I feel very much not trust icruise.com or arrivia.com (why is arrivia has my info from icruise.com to contact me). Here's how you can use DoNotPay to skip Arriva's phone queue: That's it. Busbud provides you with Arriva phone number so you can easily reach out to them. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. (602) 308-1973 Primary Fax (602) 395-6695 Other Fax Phone Numbers (877) 724-2628 Other Phone (800) 471-8029 Other Phone (866) 728-1177 Other Phone (800) 571-4169 Other Phone (602) 308-1989 Other. Contact - Arrive Contact Us Sales We'd love to talk about how we can work together. Open your web browser and sign up for DoNotPay. Need to find a different location? We bought two tickets which included luggage and as soon as we got there the driver said you have to pay for me for the the luggage or else youre going to cause trouble and when we said we thought luggage was included, him and his colleague started shouting at us and name calling us for being English. Keep all your correspondence in one place, Go straight to the correct contact point within an organisation, Make use of a series of simple templates to help make raising your complaint as simple and quick as possible, Receive reminders when you get a response from a company or organisation, Get an automatic notification when it's appropriate to escalate your case to the next management level within a company, Package up and send off the whole history of your complaint to an ombudsman or other regulatory body if necessary. On a budget? Wat. Salary estimated from 10 employees, users, and past and present job . Based on 9 salaries posted anonymously by Arriva Group Service Controller employees in Worcester Park, England. Your experience on this site will be improved by allowing cookies. Congratulations!! Bus was crowded. Doxford International Business Park Your bus was 15 minutes early to the bus stop and didn't even stop for us!! If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. What should I do if my bus driver is rude to me. Bus was not on time either on departure. We were told we were booked into **** and **** on the Nieuw Amsterdam which are adjoining rooms. More importantly, large companies like Arriva often have incredibly long phone queues. Marketing services offering personalized experiences that boost member engagement, redemptions and loyalty program participation. Add my review rating of "1" to the other 48 (of 51). Who can I contact if I can't find my answer on the website? | Arriva If you rely on paid transit to get to or from work or school, having a bus, train, or tram arrive late can upset your entire day. Arriva Employee Reviews for Customer Service Representative - Indeed So I lost 25 euros and went to ither bus to Zadar (and then to Starigrad). 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Driver was nervous and the trip felt unsafe at some moments. Customer Promise | Arriva Bus According to the provisions of the Personal Data Protection regulations, your personal data will be processed and incorporated into a processing activity, in order to be able to send you our newsletter and information about our services. Based in Sunderland, England, Arriva is a major transportation provider in the UK. This page is not available for these regions: Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. Inloggen. Take advantage of available Arriva bus coupons in order to get discounted Arriva fares. Sit back and relax while we do the work. You can join the Arriva loyalty program via the Arriva Croatia mobile app, through the website or by filling out the application form at the Arriva ticket office. Travel programs that help you grow Busbud provides you with Arriva phone number so you can easily reach out to them. Check in and out with your contactless debit or credit card, Carefree flexible travel with Arriva Flow. E-mail: enquiries@arriva.co.uk. Customer Service Representative (Former Employee) - Phoenix, AZ - April 6, 2016. You can call our Customer Service team or contact us through the chat, WhatsApp, Twitter or Facebook. If available, we recommend bringing a battery pack to keep your devices charged during longer bus rides. Learn about Arriva culture, salaries, benefits, work-life balance, management, job security, and more. Bus driver told me it was incorrect bud and wouldnt let me on, I found out later that it was the correct bud, I had to buy a new ticket because of the unhelpful staff, I've bougth ticket to Starigrad but when I was at bus station driver told me that he dont go to Starigrad and it's other destination. Location. Both drivers were polite and helpful. To make a complaint, please contact our Customer Services team by clicking here . Consumer guides, newsletters, surveys and more! It was an awful experience. Data will not be transferred to third parties except legal obligation. General inquiries inquiries@arrivia.com Media inquiries press@arrivia.com Corporate Headquarters Phone: (602) 749-2100 Toll-Free (888) 320-4234 Our brandable travel booking platform rewards loyal members, incentivizes new sales and creates revenue channels. DoNotPay will let you know the instant someone picks up so you can talk to a customer support representative without having to spend a second waiting on hold. Or maybe you want to tell us about your experiences with our services? Alwaysclose to you. Doorgaan naar hoofdinhoud. The journey was efficient and well organised, only delayed by the passport control process. To contact us about local bus and train services, please use the 'Contact us' facility on our local websites accessed from the dropdown below. Upload je cv. Customer Reviews are not used in the calculation of BBB Rating. The agent told me that the cabin assignment had not been changed despite what *************** had told me in her emails. Our Customer Service is open from 6.00 to 23.00 on weekdays and 7.00 to 23.00 on weekends and public holidays. This is a sure way to escalate your complaint so that an acceptable response is received. We had to take a taxi to catch our train from Split ! We paid in silence and got on the bus and he shouted welcome to croatia really rudely. We are recognized as a global leader in business, across our industry and among our suppliers. Registered in England. Busbud is a bus and train search tool - we include Arriva routes, schedules and prices in our searches along with many other train and bus companies. Reviews from Arriva employees about working as a Customer Service Representative at Arriva. Malad West Mumbai - 400 063, 58 Kingston Drive Monday to Thursday from 08:30 to 14:00 and from 15:00 to 17:00.Friday from 08:30 to 14:30 h. If you have lost an object on our buses, at Arriva we help you find it. Conveniently search for Arriva bus schedules and Arriva prices to choose an option that best suits your needs. Arriva - never again, We missed our Ferry because the bus was late! However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Arriva - Find & Book Official Arriva Bus Tickets | Busbud The legitimacy of the processing of your data is your consent granted by marking the corresponding box. Your question may be answered on our Frequently Asked Questions page. You may change your settings at any time or accept the default settings. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Click on the name of the company and have us do the work for you. As a result we reached Dubrovnik 3,5 hour later almost at midnight so our evening was ruined. Toll-Free (888) 320-4234 It's quick, easy and totally free. Inloggen. What is your complaints procedure? | Arriva Help Portal | North West Find out with Busbud's extensive list of Arriva fares. Get started now and lets get this sorted. The location for the bus pick up in Vodice must be changed immediately to the main bus stop, as anyone else would have missed the bus entirely. Overall a great experience to get around. Contact Us | Arriva Bus Contact us Whether you want to find out about fares and offers, check current timetables, contact the press office or make a commendation or complaint - we're here to help. Easy booking system and although I do not speak Croatian I was able to communicate easily with bus driver. Waar. Arriva Customer Service Representative salaries: How much does a Arriva With arrivia, you can harness the emotional power of travel to attract new customers, members or employees while engaging existing ones. Will Arriva Customer Services speak to my Insurance Team or Solicitor in the event of an accident? Subscribe to our newsletter to know the news and everything that happens in Arriva and that is designed for you. Once our customer service team has been made aware of any complaint they will send the full report to the local depot manager. Welcome to Arriva UK Bus. Its quick, easy and totally free. http://www.ethicalcommunity.org/internationalcruiseexcursiongallery/, International Association of Better Business Bureaus. Help us to personalise your experience on Arriva Bus by setting your default location. 5 passengers total in 2 cabins (3 and 2 respectively). Current departure times Scheduled services Diversions and obstructions Railway construction Additional transport services Traveling with a disability Travelling with a bike, pram or stroller Season tickets and tickets (E-)tickets Season tickets OV-chipkaart OVpay Travelling with children Arriva Flow Service & contact I have a question Learn more about Resolver Pro and how to claim your business. Photos; 20. Registered No: 347103, Arriva plc Well always be on hand with guidance and support to help you get the results youre looking for. General inquiries By continuing to browse this website you are agreeing to accept our privacy policy which includes the use of cookies to analyze and improve our marketing efforts. Our award-winning collaborative culture of delivering excellent customer service, custom-branded solutions and innovative technology is like no other in the industry. I have written to arriva to complain about the awful service we experienced. We were nervous about doing it this way but wanted to be sure that we had our seats at the specified date/time. Book tickets that fit your needs. An error occurred while making the subscription. Phone All product, news and changes in the site will be showed for your region. Seats recline a lot which is great for sleeping. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. There you can find answers to questions about departure times, where to find timetables, whether you can travel with your bike and many other things. Get started now by subscribing to DoNotPay. For more than 25 years, we have powered travel loyalty and rewards programs for some of the world's most respected cruise, hotel, resort, and financial brands, including American Express, USAA, and Marriott Vacation Club. Arriva North West. Contact us: Speak to an arrivia travel technology expert Easily compare and book your next trip withBusbud. There are no meals or snacks offered on Arriva buses. User reviews from travelers who booked their tickets with Arriva. Snapshot; Why Join Us; 378. This way, sub-standard customer support doesn't result in you being left empty-handed. Werkgevers / Plaats vacature. I gave ***** some requirements to look for but never satisfied my need and mid-understanding from his part. Purchasing tickets in advance was the most reasonable price available. Luckily, with DoNotPay, you can easily jump to the front of the Arriva phone queue. Locate me. Please contact our Customer Services team anytime from 8am - 5pm Monday to Friday who will be happy to assist you. We help businesses with membership groups provide travel solutions that engage their members with personalized marketing and branded customer service capabilities. Extensive travel options that easily integrate with your existing platform to drive sales and increase program value. We had to go back and buy tickets for another bus and we're 1 and half hours late to Zadar. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. What is arrivia? Don't worry, the bus will make stops during your bus trip so that you can stretch your legs, use the toilet and get some snacks. You can be certain that youre talking to the right person at the right time. Media inquiries Booked two adjoining cabins on Holland America 9 day ********** Cruise package departing 6/4/23 out of ********* through iCruise with agent *************************** on phone 10/28/22. Arriva. Businesses throughout the world are increasingly using automated chatbots and virtual phone assistants to field customer service requests. She said iCruise would see to it that we got the adjoining rooms and we would speak in one weeks time. Registered in England. . Type in Skip Waiting on Hold and select the product. Registered No: 347103 Registered Office: Best and worst companies at resolving issues. No worries, you can use your time on the bus to catch up on some much needed sleep! Customer Service Representative 2 salaries. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. Desplzate de forma segura, cmoda, sostenible y todava ms asequible! Vacatures zoeken. We were directed by the staff to the misleading bus stop (old one). Official Partner. arrivia vacations India pvt Ltd Not what we asked for at booking. Admiral Way Can I make a complaint on behalf of someone else? Comfortable bus. Bus was late. Need to get in touch with us? Date of experience . As a matter of policy, BBB does not endorse any product, service or business. The bus stop and drop off point at Bakar was on the highway, with no safe route to walk to the city. Busbud is proud to partner with Arriva and to offer Arriva services to travelers all over the world. DoNotPay is the perfect tool for solving problems and getting things done. Zero information on Zadar Bus station about delays or departures. 912 260 418. Very unattentive and stressed staff, rude onboard when the bus was full and told one of us to move from a seat without directing her to another, free seat. Arriva Bus (UK) Reviews | Read Customer Service Reviews of www.arrivabus.co.uk Vehicles & Transportation Arriva Bus (UK) Arriva Bus (UK) Reviews 2,217 Bad 1.2 VERIFIED COMPANY www.arrivabus.co.uk Visit this website Sort: Most relevant C. C.F 17 reviews GB A day ago Just seen the news that Arriva is Arriva's customer support team can assist you with lost items, late arrivals, rude drivers, and more. In addition, I was charged a $99 membership fee per cabin (x2) for their rewards program; at no point was this fee discussed or disclosed to me at the time of booking.