It was first deployed to trusts as part of the National Programme for IT in the NHS in 2006. /Rotate 0 The Kent Integrated Dataset (KID) aims to provide insight into system-wide health and care utilisation for the whole population of Kent and Medway. Martin Baggaley, South London and Maudsley NHS Foundation Trust medical director and consultant psychiatrist, and former clinical lead for the NHS London Programme for IT, said: "The new systems are all about making life simpler simpler for NHS staff to access patient data which is in the right place at the right time, and simpler for patients to deal with a more efficient NHS. Record keeping - writing notes / assessment reports / social circumstances reports. hmk0>7v6]ZKlw4~wr6u{Y0"xHF$XUspF p"AYU!{S$f!Z.l> t.]>D M'3;i-"Ve;UYN2S~ 6+0FgmVa,ad-DJz=wIIoZImWmUED( CxP8 Sometimes its very difficult for us all to catch up and see how patients are progressing.". x\o7n?j7@cA5M+:Yv+)=]=!%7E/]&5{z2.>Lb~y^__7gI0L2$sYU`7Og36\Jn= AZewPb~`n2iF3kAmAC0HIXJe$?nec=,rM4zgtQ;R5gjAUJ{6}fDu%>sd%4&. Rio manages both administrative and clinical processes and can be tailored to your organisations specific needs. Improve patient engagement and reduce costs by up to 80%, using artificial intelligence to transform patient services, automate conversations and improve patient care. Rio Cloud enablesfaster, safer decision-making at the point of care. /Image33 5 0 R Data sources Data were collected through in depth . 4 0 obj Necessary cookies are absolutely essential for the website to function properly. A leading electronic patient record system for secondary care, it operates across mental health, child health and community care settings and interoperates easily with other systems. ) V#vR You also have the option to opt-out of these cookies. . Ashton-under-Lyne >> C},~w3v1tJ&2rb]J << Prior to that we held many legacy and current records on paper. This has resulted in more secure, efficient communication between different teams and improved risk assessment, resulting in better patient care. Rio -- Making Containers Fun Again Deploy, manage, scale, and version your applications with a single command In this video quickstart, we show you how easy it is to install Rio and start. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. NHS London says the systems provide part of the foundations for the NHS Care Records Service. Paul White, chief executive of BTs London Programme, said: "Im delighted with the progress BT has made in mental health with the deployment of CSE Servelecs RiO system. Around 20,000 mental healthcare professionals across six London mental health trusts including 2,000 in Oxleas now routinely use RiO. e4A1D@%TOu?0g(ulw_d%N.Rtv_V,k$i$NMG}>:Ww_ ^f This is an eLearning module for External Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. CSE Servelecs RiO electronic care record system is being delivered to community and mental health trusts in London as part of the National Programme for IT in the NHS. Dr Zwi said that as a result of the new system "getting hold of the most up-to-date information from each member of the care team is straight forward". Individuals can also fill out pre-appointment and assessment forms before they arrive at the service, reducing admin time and improving the patient experience. . The information is now stored in a patient centric manner allowing each clinician access to all the records for a specific patient. Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. The system is significantly more user friendly and quicker than the old system and is being used by many more staff. Customizable filters allow for user defined, specific and pertinent searching. Due to the constrains of the Pandemic, training using e learning and remote classroom teaching where required but this has been both effective and efficient. <>>> We use cookies on this site to enhance your user experience. You said -the BPRSAssessment Form did not enable staff to record objective/contextual information and that having an area for staff to add comments would be beneficial. 226 0 obj <>stream With this seamless, fully digitised electronic order communications and results reporting, clinicians can request tests and procedures, track test progress and access results instantly, improving safety and efficiency - all within one single, easy-to-use system. iNetwork It's completely changed the way that we document within community nursing services, which enables us to provide better quality care. With live online, you can interact, ask. RiO(Mental Health)Electronic Patient Health Record SystemCourse, Record ward activity and upload documents to. The CJLDS App for Rio transforms the way Criminal Justice and Diversion teams carry out screening assessments by offering an alternative to paper methods. /F3 11 0 R HUMk0h)f7_I7bf{3#)vehcH%?4q With ESR Without ESR How to obtain a Smartcard: To obtain a smartcard staff will need to email: rio.support@berkshire.nhs.uk or call 0300 365 2438 and choose option 2 and request an appointment. ", Dr Reza said that the introduction of new systems inevitably required a big culture change. We deployed an Electronic Document Management System (EDMS) in 2007. Electronic patient records (EPRs) are medical records and notes that are stored in a digital format instead of traditional paper document bundles. In London the main software for the hospital sector will be supplied by Cerner, while INPS will provide GP software. By the end of thiscourseyoull be able to: The course is ideal for new startersand anyonewho needsto accessRioelectronic patient records. You or someone you care for may be asked by your GP or a health professional to monitor COVID-19 symptoms at home. www.awp.nhs.uk Designed by Ged Wood, Learning Technologist, Learning & Development, Woodland View, Brentry Lane, Henbury, Bristol, BS10 6NB Team / Ward 7 Quick Reference Guide Version April 2014, for RiO 7 order p32 Print this Quick Reference Guide, double sided, on only 4 sheets of A4 paper Guillotine across the centre Implementation Office' (RIO) comprised of stakeholders across DHSC, the NHS, social care and local government has been set up to drive forward implementation of recommendations 1 and 2, across health and social care. If you experience any issues with the training, please email: clinicalsystemstraining@oxfordhealth.nhs.uk. on behalf of someone else, use the spy glass to search for them. By allowing patients speedy and out of hours access to appointment cancellations, this reduces avoidable missed appointments (Did Not Attend DNAs) and associated wasted appointment costs. Critical decisions are taken more quickly because key staff from different teams can review notes, discuss clinical problems and record their conclusions. Rio Mobilise enables us to do that. Please use a laptop or desktop computer to view the elearning. We have a comprehensive and respected training scheme for mental health nurses. The cookies is used to store the user consent for the cookies in the category "Necessary". Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. ePMA software helps to ensure that people receive the correct medication at the right time. >> Sharing data usually requires manual access and duplicate data entry. Rio manages both administrative and clinical processes and can be tailored to your organisation's specific needs. All clinicians involved in the care of a patient write into the same care record, which enables a care plan to be created more quickly. I can complete my work no matter where I am, without signal. /ExtGState Setting 12 "early adopter" NHS acute hospitals and specialist care settings studied over two and a half years. - The Word Plug in, when used in RIO, automatically uses the Patient NHS Number taken from RIO, thus improving data quality. In order to flag the entry as a COVID-19 record the Registration Authority (RA) Agent enters the following data: choose UK passport as the photographic evidence - enter 000000000 in the passport number field and the date 1 April 2025 in the expiry date field Once you have completed and passed the module you must email clinicalsystemstraining@swlstg.nhs.uk and request full access. All eLearning modules use dummy data. All eLearning modules use dummy data. Meet government policy and the NHS agenda. But opting out of some of these cookies may affect your browsing experience. Click here for more information about how we use cookies on our site or read our privacy policy here. Until fairly recently, each professional discipline maintained its own patient records separately, within the same NHS trust. Learn how to use the Rioelectronic patient records (EPR) system for community and mental healthcare. EPR empowers community, mental and child health providers to improve their outcomes, by providing a holistic picture of each person. Our Rio EPR system was developed in collaboration with many healthcare experts. RiO CHECKLIST Find out more here. The Rio Mood Diary is easier to get safety plans to patients, with mobile working, we dont have to write it all down, its there for the patient on the app straight away. gs 2-l6IRyJ!TB:?Z_IIcAoAs0Ag ~!/MP.vC{m^o5Zez|b$23 Vh]KST"dRg=W/i7j_!3./BxXU@Q~>{2@Df%HzxG~J-Ij%?g\6? These cookies do not store any personal information. Note Type - every . We have - now added comment boxes under each symptom rating for staff to record any comments which enhance the BPRS. We also use third-party cookies that help us analyze and understand how you use this website. EPRs enable patient data to be shared between healthcare facilities, accessed via a centralised system and amended at the point of retrieval. /MediaBox [0 0 595.32 841.92] Important: We can only deliver this course if your organisation has access to the RIO system. 2 0 obj Clinicians review the care plan with the patient and their carer on a flat panel screen or even, in some teams, by projecting it onto a wall through a media projector giving a totally new meaning to patient involvement. It saves time and money, enables faster, safer decision-making at the point of care . e*ntaa~j?doyM/ NO9ykUCSiT.@ dKz;W9-=;(e:5]vv}PV5e]5j t:75w2%OY'3p*#_-L=,Q!K%20LE%vR'L4P1X.H'LTF!"0{fx6Y7PYrU/U :Y=}E 3 0 obj However, you may visit "Cookie Settings" to provide a controlled consent. /StructParents 1 RiO (Mental Health) Electronic Patient Health Record System Learn how to use the Rio electronic patient records (EPR) system for community and mental health care. 0 The module works in collaboration with EPR, providing an overarching, real-time view of each person, with prescription details and other information held together across relevant services and throughout a persons entire healthcare journey. stream But opting out of some of these cookies may have an effect on your browsing experience. "In the early stages people were still in a culture shock, change on this kind of scale takes people a while to adjust to. The system supports the vision to hold one integrated, electronic health record (EHR) for each person, to make it possible to deliver the highest quality and most efficient healthcare service. As such the need to collaborate and share a mutual understanding of the needs of the patient is key to the delivery of efficient, effective services. You need to state when submitting your certificate, which Service / Location you are. In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. You can work more smartly, removing the need for written records and charts, which lets practitioners spend more time with patients, improve care and safety and save time and money. We also have a 24/7 on-call system which is manned by users, so that healthcare professionals are able to ask for assistance from someone who knows their role and needs even at 3am on Sundays. For us, RiO has brought continuity to the patient record that wasnt there before the podiatrist can see what the physiotherapist did last week, and the school nurse can see the childs full childhood immunisation regimes all of which results in better, safer patient care. We worked to engage clinicians and administration staff by encouraging them to produce their own screen-shot crib sheets for various RiO functions, and by providing individual coaching for those unfamiliar with using computers. A leading electronic patient record system for secondary care, it operates acrossmental health, child health and community caresettings and interoperates easily with other systems. Mental health, community and child health, Electronic Prescribing and Medicines Administration (ePMA), Programme Lead - Digitisation, Health Informatics, Dudley and Walsall Mental Health Partnership and Black Country Partnership, Midlands Partnership NHS Foundation Trust, Birmingham Community NHS Foundation Trust, Digital Technology Services Project Manager, highest quality and most efficient healthcare, One central app integrating with our EPR system in real time, Tailored view for each team, showing only the information that they need to Deliver care to their patients, Enables community nurses to complete their work, collaborate with colleagues and stay in contact all via one mobile device from any location, at any time, Emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses, Self-management of appointment bookings even out of hours - patients can cancel or request to reschedule appointments, Reduces avoidable missed appointments (Did Not Attend DNAs) - by allowing patients speedy and out of hours access to appointment cancellation sassociated wasted appointment costs, Reduce admin time and improve the patient experience - by allowing individuals to fill out pre-appointment and assessment forms before they arrive at the service. We also use third-party cookies that help us analyze and understand how you use this website. Initially implemented in 2006, RiO collects both demographic and clinical data, improving the quality of immunisation information held on each child in Lambeth. In Lambeth, we rethought our IT strategy and we have successfully piloted digital pens a system where practitioners write their notes using a special pen and paper which records their notes in PDF format, which is uploaded onto RiO in just seven minutes, instead of several hours spent copy-typing the assessment. This is a first step towards a fully integrated electronic patient record.". Actual test kits. My ESR Page last updated: 24 Aug 2022 !E%DSLYiEmH#/Na|& Zjbj 7\1|x,aoa[vMMocQe@!]=?F]4G~;Zf'u(*KLIT. << It has been an incredibly steep learning curve for everyone both BT and NHS staff but the benefits are now there for all to see. << Please provide feedback on the eLearning course once completed. You can manage prescriptions and medication digitally and reduce the risk of prescribing incorrect medication, allowing you to increase best practice and reduce costs. endobj Under RiO, the clinic appointment system is also now available across the whole of Lambeth and appointments are open to all patients, at any clinic, helping to reduce waiting times. /F6 13 0 R CSE Servelecs web-based electronic care record system, RiO, is designed for health and social care organisations that need a single source of information about their clients. With ePMA, Patients have just one overarching record in Rio, so their prescription and administration record stay with them as they move across the healthcare organisation. Some mental health trusts had started to merge these records, to reduce the clinical risks that this situation had created. Laptops have limited battery life and the extra weight to carry also presented some ergonomic issues. /Resources Our Mood Diary App for Rio helps to support your patient's mental well-being, giving them access to their safety plan and emergency contacts when they need them. Each of the trusts have received CSE Servelecs RiO mental health system, installed by BT the local service provider for London. Confirm Account after e_Learning Training IM&T Service Portal (service-now.com). HV]o0}pmDn#4a&i &B1Zt&*M5{v>M.4KiBQ It is mandatory to procure user consent prior to running these cookies on your website. It should only take a minute or two to complete. Based on the screening, practitioners offer advice and guidance to police officers, magistrates and other colleagues within the criminal justice system, to help determine the most appropriate level of support and outcome for each person. Rio Mobilise works across teams as one central app integrating with our Rio EPR system in real time. Rio Virtual Assistant emulates human conversation to provide a two-way conversation, interacting with patients to discover their needs, offering automatic responses and escalating to the support team as necessary. How to use RiO v4.7 To access the RiO Clinical Support, click here Dr Amir Khan shows you how to test yourself for coronavirus (COVID-19) using a self-test rapid antigen test kit, as well as how to read your result and report it to the NHS. Typical roles include,administration Staff, clinical Staff, clinicalmanagers, socialworkers, healthcare support workers, supportworkersetc. Please follow the instructions within the eLearning Module to find out more. With eObservations, nurses no longer need to record observations on paper charts nor manually calculate early warning scores, improving patient observations. Find out more aboutorder communications software. One of the key challenges is that these patients are often treated by a wide range of healthcare professionals, including psychiatrists, community nurses, clinical psychologists and occupational therapists. By clicking Accept All, you consent to the use of ALL the cookies. Access from RiO. Rio Mobilise is helping nurses make more efficient use of their time as information can be recorded while in the community and synced back to Rio EPR. 1 0 obj Our leading Electronic Patient Record (EPR) system is used throughout secondary health care services, operating within mental health, child health and community care settings, to manage administrative and clinical processes. Oxford Health Member of StaffMUSTcomplete the eLearning viaL&Dto register your completion of the eLearning for training records. Our solution allows you to view and update patient care records securely through a web browser and provides real-time patient information and alerts at the right time in the right place. This is time-consuming and can lead to record inaccuracies and costly reporting inefficiencies. L:\TRNG\EPR\Rio QRG in progress\Rio QRGs For Approval\Uploading Documents RiO QRGV1.doc 17/03/17 2 An updated list of patient documents will display Click the Word icon and click Open to the subsequent Internet Explorer message if you wish to view the document Click Cancel on the Internet Explorer message if you wish to select a The note will be in their name and track that you wrote it. The course can be tailored to meet your needs and the way that your NHS Trust operates. Patients benefit because the healthcare professionals that they are seeing have access to up to date information in the home with the patient at the time. We now have a single system across both our trusts and have brought our patient records together as we align our working practices and processes in our partnership. We have one patient record; no matter if we are treating a podiatry patient or a mental health patient, we have a single view of a patient's needs. Rio Mobilise helps healthcare providers using Rio EPR improve efficiency for teams or staff that deliver services in the community. By using this website you agree to our use of cookies. Oxford Health Member of Staff MUST complete the eLearning via L&D to register your completion of the eLearning for training records. Its better for your time management, you know that when you go in to see a patient, that you've done everything before you leave. This also makes it easier to prioritise patients in terms of their risk, accommodate their conditions and ensure they get the right treatments at the right time. The Clinical Record Interactive Search (CRIS) system has been developed for use within our NIHR Maudsley Biomedical Research Centre. Some of our customers experienced a 15% reduction of staff visits to base using Rio Mobilise. Andrew Dickers Kent and Medway NHS and Social Partnership Trust Using Tablets in the District Nursing Service Sue Horbury Oxleas NHS Foundation Trust Monday 9 February 2015 Twitter: #transformLDN . /Type /Group We regret that this training is not currently available on iPads. Our Rio Electronic Patient Record (EPR) Software helps you to know more about your patients to deliver better care. Tameside The solution ensures early identification and screening of vulnerable people of all ages and provides increased flexibility for health staff as they can take their mobile device to police cells or a court setting. <> Patients can cancel or request to reschedule appointments at their convenience, enabling self-management of appointment bookings even out of hours. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. /Length 3316 Old Street Note: this course will take up to 2 hours to complete, but you can stop and resume at any point AS LONG AS IT IS ON THE SAME COMPUTER. This website uses cookies to improve your experience while you navigate through the website. %PDF-1.5 The Trust processes information about you, in monitoring and completing Carenotes training. Making RiO easier to use. /F5 12 0 R Go to the patient's Clinical Portal This course is delivered live on-line with a trainer and can be accessed via a PC, or Tablet. ", Dr Morris Zwi is a consultant psychiatrist at South West London and St Georges mental health NHS trust, added: "The new system is especially useful in cases where many health professionals are involved, for instance in eating disorders. Enhanced security (missing from old system) fully protected folders The process of migrating the records has offered opportunity to cleanse the master index, address. Find out how to enable it. /Image32 7 0 R Our Aims and Objectives in this were to: Build infrastructure for the new system which would be fast, highly secure and resilient Migrate all documents from the old EDMS (WinDip) into the new CITO EDMS Systematically subject each document to Optical Character Recognition (OCR) so that individual or phrases words can be searched for. Provide better, safer, patient-centred care. It is downloaded to iNurse and the HCPs appointments for that day can be seen. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. This functionality can be used as a method of highlighting vitally important <> The solution improves all aspects of the screening process and provides benefits for both the patients and the healthcare professionals. Some of our customers experienced 165 extra visits per nurse, per year using Rio Mobilise. <>/XObject<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> Our mobile working app, Rio Mobile, helps healthcare providers using EPR improve efficiency for teams or staff that deliver services in the community. - Staff access the system via the main EPR (RiO) which ensures that the correct patient is selected. The cookie is used to store the user consent for the cookies in the category "Performance". RiO in a mental health trust: Dr Hashim Reza. Perfect for dispersed teams working from home. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The course equips learners with the knowledge to access patient records, including how to retrieve, edit and document patient data appropriately. /XObject Briefly describe the initiative/ project/service; please include your aims and objectives. :FAk_v~K;~3~mpc Y], /H#*KUHL Once the new infrastructure was in place, we had the opportunity to redesign the metadata and create a much more open, accessible but highly secure system. You Said: Couldnt book non face-to-face activity in the diary, RiO: It can be done in daily & weekly view. /ProcSet [/PDF /Text /ImageB /ImageC /ImageI] Examples of non-clinical activity would be: If you have any questions or queries, please just click on the address below to email us: To all of you who have inputted into this so far, we would like to say a massive thank you. Six mental health trusts in London are now using new IT systems, delivered under the NHS IT programme, to help deliver better care to patients. RiO in a community trust: Kenny Gibson In our primary care trust we manage a whole range of services, including intermediate care in-patient units, out-patient clinics, foot health, health visiting, school nurses, speech and language therapy, reproductive and sexual health, community nursing and end-of-life care. This cookie is set by GDPR Cookie Consent plugin. and practice new skills all without leaving your desk! Each patient works with at least a psychiatrist, dietician and family therapist. . The system interoperates easily with other social care and health care systems, and we can tailor the system to your organisations specific needs. These cookies ensure basic functionalities and security features of the website, anonymously. A rolling programme of information sessions for everyone, via Microsoft Teams, to . Find out what are the improvements some of our customers experienced since using the Rio Mood Diary module. Full integration with other systems and software: Significantly enhance care quality, clinical safety . IntroductionElectronic healthcare records from the UK are accessible to researchers via a number of platforms, but these platforms typically include data from a limited subset of health and care services. This is a continuing process which will improve patient care and allow the clinicians working for the trusts to work in a more efficient way. This cookie is set by GDPR Cookie Consent plugin. In the clinical portal, for example, we can get access to all the information we need about the patient quickly and securely. The ePMA module provides a digital system for prescribing, verifying, and administering medication. With live online, you can interact, askquestionsand practice new skills all without leaving your desk! It takes stress off me, when I finish at the end of the day, I have actually finished. Six mental health trusts went live in October 2007; with Oxleas NHS Foundation Trust one of the first to complete the switch to electronic records. Our platformenables a safe, secure environment to share data between various systems and mobile apps. You can fast track requests and manage pathology and radiology results safely and efficiently. Records can be created, accessed, and updated at the point of care reducing clinical risk through misinterpretation of hand-written records. ", He added: "The true beneficiaries of this project are patients and it is heartening that these advances are taking place in the mental health sector which is so often at the back of the queue. Configured to fit your requirements, we c. Using RiO has improved our immunisation data recording from around 24% to 80% in some cases, strengthening our recent Measles Outbreak Plan, which is targeting non-immunised children. When we started RiO within our childrens services in August 2007, we quality checked and aligned our immunisations with the data from GPs. This is an eLearning module forExternal Staff to Oxford Health e.g., Agency, Locums and students working with the Mental Health Community and Inpatient teams who require access to Rio. However, capturing and sharing this information often proves difficult meaning clinicians miss out on important insights into the patients wellbeing and coping strategies. During 2020, as part of or GDE Programme, we deployed CITO a new EDMS. The six trusts, which account for 60% of the mental health trusts in the capital, are now using these new computerised patient record systems, as part of a London-wide NHS IT upgrade. Until two years ago, this process would have taken at least a few days, as notes were transported from building to building or selected pages from the notes were faxed. Use the NHS number or the minimum dataset of surname (family name), forename (given name), date of birth and gender. The Outlook Web App (OWA) Learning Series will provide you with the skills and guidance on how to use, and make the most of, Outlook Web App.