4000 miles on a Radwagon here- Keep your spokes tight and true. Adjust the magnet ring with a screwdriver to make it straight and parallel. Want to get back up and running quickly? Our battery rebuild service will bring new life to your eBike and is cost efficient. Replacement batteries have an additional $60 shipping & handling charge. A low brake fluid mainly results from a leak in the system. ASSEMBLED IN USA. Add this to my list of reasons why I dont like eBikes. According to you the charging malfunction of your electric bike Rad-Power-Bikes comes from a malfunction or from the incompatible charger? How to install the battery.I am not getting paid for any of the links. It great you're so accessible to the forum. Fortunately, here are tips for checking and solving these problems in this article. This could be due to a damaged or overheated battery, or overcharging a battery. If it seems to be restorable, clean and lubricate it. After you use the battery, are you charging it immediately? Rad Power Bikes is a Seattle-based company that has invested resources in developing affordable yet high-quality e-bicycles. Before we begin, first we want to keep everyone safe with this reminder: This guide is only for replacing a fuse on the Standard Battery Pack never try to replace one on a semi-integrated battery. As an Amazon Associate, we earn from qualifying purchases at no cost to You! E-bikes have two notable components that are unique compared to a traditional bike batteries and motors and both can have a unique design from one to the next and a varying level of quality. However, a difference between the voltage of the charger and that of the battery could damage your battery. In case of a loose connection, unplug it and fix it well. Use a Rad charger for the best results. Lets learn 5 reasons why the rad power bike not working and figure their solutions out. Enter your email for the top stories in mountain biking, plus product picks and deals delivered to your inbox each week. Lets hear it for our batteries! If I simplify, an ebike is nothing but a regular bicycle with motor assistance. The brand has received 10 reports of batteries falling and two reports of the latch spring wearing on the housing. Its also critical that you inspect the battery mount terminals. Does your battery not power on at all? This is not a paid add for Rad Power B. They are not serviceable. On average, a bicycle battery is used up after 3-5 years, Trying to find a replacement is no longer necessary: you save and your own battery can be better then new, During a rebuild, all the worn cells are removed from the housing of your old battery, You choose the capacity of the new battery and determine the range yourself, Completely new premium brand energy cells are welded back in your electric bicycle battery, Just like with a new eBike battery, you receive a 12-month warranty, The parts that are still good are reused, which saves you money, By reusing good parts, rebuilding is much less harmful to the environment. 48 volt Battery for my Rad Wagon electric Bike. However, they come with some problems that make owning or purchasing them challenging. Other times green light comes on, when I put back on bike it shows one bar less than full? MTB Podcast | Here's what to do: You need to buy another charger. What is happening: If you charge the battery and then press the Charge Level button, none of the lights stay illuminated. If you cant find a solution with these ideas, then review the battery instructions in your bikes Owners Manual. Please select from the available assembly options, or update your delivery zip code. Buy only high quality batteries, preferably from the e-bike manufacturer. So you are wondering what are the probable sources of this binding breakdown? Rad Power Bike batteries are designed for easy removal - no disconnecting of wires - allowing you to charge indoors or extend . Then diagnose the wiring and the sensor itself. Unplug each of the above connectors and inspect them thoroughly. Today, after charging it for four hours, the battery has not gained any charge as indicated by the bars on the controller. The Rad battery and charger are designed to work together. Firstly, you need to remove the throttle. They briefly flicker red before turning off. Electrical board, cables, connectors, fuse : An example of the elements to inspect when your accumulator no longer works. So, I decided to write this blog and contribute to this community. The ultimate error in a rad power bike is that the bike refuses to turn ON. For riders 4'8" - 6'0" However, the bike should be free from loose connections to avoid the motor cut. Store the battery in a dry, climate controlled, indoor location between 50 F-77 F (10 C-25 C) or whatever temperature range is recommended in your ebike's Owners Manual. Support Us | Poor temperature dissipation/ventilation, overvoltage, old batteries, issues with the on-board electronics cam cause it. ), PAS feature isnt working effectively, it requires close attention and troubleshooting, A common problem youll encounter is the breakage of the spoke in the rear wheel. Micah Toll is a personal electric vehicle enthusiast, battery nerd, and author of the Amazon #1 bestselling books DIY Lithium Batteries, DIY Solar Power,The Ultimate DIY Ebike Guideand The Electric Bike Manifesto. Squealing noises show that there are vibrations between the disc pads and caliper. Upgrades on derailleur and seat advised. So, when the rad power bike throttle is not working, it means the throttle is jammed or damaged inside. Remember to also give your battery some time to reach this optimal temperature zone. Dec 7, 2022. caissiel. Use an official Rad charger when adding a charge your battery for the best results. Ideally, you should follow the 30%-60% alternating rule described above. That's scary. Batteries may take 7-8 hours to achieve a full charge, so be patient. Powered by Shopify. City & commuter They help the bike to protect the components from overload. A simple rule of thumb is charging after every ride. Electric Bike company is constantly trying to bring even more of the production in-house. But by performing as much of the process as possible locally in California, Electric Bike Company has been able to remove the weak points normally found on cheaper imported e-bikes. Additional $60 shipping & handling charge . If youre in a situation where you have to store your bike in less than ideal conditions, take the battery off and bring it inside. While he enjoys building high-quality e-bikes, he knows that not everyone can afford a $1,500 or $2,000 e-bike. If the display or remote gets damaged, making a replacement is the best solution. Namely : if you have to buy a battery for your electric bike Rad-Power-Bikes , pay attention to find a compatible model. It is saying "shorted" and displaying a low "0.1 volt" on the Satiator. The battery needs to cool down first. Besides, it occurs when the prongs are bent or broken. It may not be possible to extinguish a lithium-ion battery fire so its best to mitigate other potential consequences. After getting a new or restored throttle, reinstall it. The one and only solution for you is to replace it. For this, a professional can offer the best assistance. For additional information, check out these tips on maximizing your battery life, riding in cold weather, and our comprehensive online help center. Press the Charge Level button and check to make sure it is charging properly. Only seems to charge fully intermittently. There aren't many people that get particularly excited by extreme temperatures, and your ebike is in the would-rather-play-it-cool camp as well. Before you waste hours online looking for a solution, here are a few simple things that may fix your battery-not-charging issue. But its not worth repairing a battery. Im a supporter. Our team of trained mechanics provide basic service education, routine maintenance, and extensive a la carte services. Another common problem with Rad Power Bikes is the failure of the remote and display systems. IMBA Epics | You are using an out of date browser. Rad bike is one of the most uttered names in the ebiker community. Then wipe the sensor up with a clean towel. If youre outside of that range, try and find a location within it to charge again. Besides, test the sensors regularly. Remove the charger from the battery as soon as you see both a red and green light. Mon - Fri: 7 a.m. - 5 p.m. PSTSat & Sun: Closed, Mon - Fri: 9 a.m. - 5 p.m. PSTSat & Sun: Closed. The battery will reset. Singletracks may receive compensation for purchases made through any affiliate links in this article. Keep batteries at room temperature, out of direct sunlight to prevent overheating, Dont store your battery or bike by a single exit point. . Started by Panpaper. Never open the battery housing, which will void the warranty and can result in battery damage. Lithium Starter Batteries for MotorCycles. Plus, replacing the battery is easy to do yourself by following these simple steps in the owners manual under battery fuse replacement. First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. And while that price seems fairly middle-of-the-road, the quality of these bikes far exceeds the price. This is known as the Goldilocks zone where it is neither too hot nor too cold. So, rad power has a different fanbase. I walked away from that experience very impressed with the quality of the bike. Though it looks pretty critical, it appears because of some common problem. Send your tired or defective battery to us and we will take care of the rest. When riding in groups, keep a safe distance between bikes to avoid salt spray off tires, and avoid riding where cars can splash you. ago I know it is an old battery, and it's getting a lot colder as winter is coming now, so it may have something to do with that? After removing the throttle, you have to diagnose it. Having received an Electric Bike Company e-bike myself, I can say that it is without a doubt the best-packaged e-bike I have ever seen. The Semi-Integrated Battery has the key lock on the frame of the bike, not on the battery. Its better not to risk it and to ride cautiously to avoid puddles or standing water. Who wouldnt want to bring their electric bike on a road trip? Here, we recommend applying grease to the pads. After removing the grip, you can remove the throttle. The company also takes advantage of the extreme level of control they have over the production process to outfit the bikes with the best components they can without pushing the price sky-high. 2021 Hi-C Battery LLC. Lithium ion batteries are all made up of these three parts, with the electrolyte allowing electrons or ions to flow from electrode/anode (charging port) to the other electrode/cathode and vice versa. This is most likely due to 20+ mph and city street braking of a 60 lb bike + rider/gear (So trying to stop around 225-300 lbs?). Its also worth remembering that puddles can hide bigger obstacles that can be hazardous to you and your bike. Since they do so much for us, it only makes sense to return the favor and take proper care of your bike and battery to maximize their lifetime. All Rights Reserved. Keeping it fully charged or fully depleted while in storage can lead to range loss or render it inoperable. Before beginning, ensure that youre following the instructions for the type of battery you have. How do I reset my Rad power bike battery? Related Article: 5 Common Problems With Rad Power Bikes (Reasons Revealed!). If some new technology comes out, we dont have to find a way to integrate it into many different models, it will immediately fit all of our bikes because we design them this way from the beginning, Sean explained to me. Get some Spare Connectors and rectify the connection issues by Soldering. Turn off the bike, remove the battery, and press and hold MODE to discharge remaining power. If you do come across salt or saltwater, however, there are steps you can take to help minimize any damage to your bike or battery. Rad Power Bike Battery Not Charging (Do This FIRST! Ensure you refill the system with another brake fluid. Salt is a great partner for caramel and countless other culinary delights, but it is less so for your battery. Only true issue was loose spokes. You will find a power button on the battery. If its dirty, clean it well. Hoed recalled that after the firefighters came and extinguished the flames, the battery continued to smolder and reignite. So, check the wiring every time before you go for a ride. Get a new battery if the old one is chemically exhausted. Overview. A day or two is not a cause for concern, but after a while, it starts to add up. Never open a lithium-ion battery pack. Use this list of reminders to check for any easily-fixable problems: Try the tips below to figure out the issue. When its time to take a spin, just slide it back on. What can I do here. But it wont be a real electric biking experience. We do not recommend driving with your ebike on a hitch rack in rainy conditions, as the electrical system may be damaged. I hope this will help you to understand the troubleshooting process. Adding a flat washer that can spin, further weakens the joint. We offer full-service for Rad ebikes - all years and all models (subject to parts availability). Consider Replacing the Battery; if it is exhausted and stops charging itself. It accelerates the bike with the pedal stroke. While the battery cells are welded off-site, the rest of the battery is assembled under the same roof as the rest of the e-bikes. On average, a bicycle battery is used up after 3-5 years; Trying to find a replacement is no longer necessary: you save and your own battery can be better then new; During a rebuild, all the worn cells are removed from the housing of your old battery; You choose the capacity of the new battery and determine the range yourself Now theres a team of dudes in California assembling, installing, and bleeding e-bike brakes instead of some nameless, faceless mystery line worker somewhere around the world. Just be patient. This will also prevent range decline from unnecessary charging. So, you can quickly know whether or not the battery has enough charge. 1273 S. Cherokee St, Denver, Colorado 80223 USA. Just check out the custom-made tires that Electric Bike Company designed, shown below compared to other high-quality tires they have tested. Batteries may take 7-8 hours to achieve a full charge. Yet the whole thing retails for just $699 and could conceivably turn a conventional beach cruiser or other standard bicycle into an electric bike with high-quality parts for under $1,000. Firstly, insert the throttle and the spacer. Rad electric bikes have fuses. This model encompasses Rad Power Bikes' design philosophy to produce machines that combine power with ease, convenience, and accessibility. With local manufacturing and better control over the entire process, Electric Bike Company is able to offer perhaps the best warranty in the industry: 10 years on the frame and motor as well as 5 years on the battery. German-made Continental tires, Taiwanese-made Tektro Dorado brakes, Korean-made Samsung battery cells, and other parts are all combined to create the final product. If you must, cover your bike, or do not drive with it through the rain for an extended period of time. At first, you have to check the wiring and connection, especially the prongs. If your battery isnt charging, try checking to see if the connections are loose and need to be fully seated. Installed all 3 and got the same 30 maintain error every single time I engaged the PAS. It blinks when you rotate the pedal. A solid red light indicates that the charger is working normally and that your battery is being charged. Try this: What is happening: If you press the Charge Level button on the battery, you observe 3 green lights and 1 red light. You can find one or more disconnections or loose connections. What is happening: The chargers indicator light is not red, or, for chargers with two lights, neither light is red. If it doesn't work, find another one. This appears to be how a North Vancouver residents e-bike battery caught fire in April, but fortunately the owner went to swap the battery and noticed the battery that had been charging was very hot. If the battery of your electric bike Rad-Power-Bikes no longer works, you can: First, check the battery status of your Rad-Power-Bikes; Second point, check the charger using a multimeter; Third, test the accumulator and, if it does not work, repair its damaged parts, or send it for reconditioning. Now that you're ready to take charge of your ride, plan your next trip with our guide to your battery's range. So, the risk of fire reduces due to the presence of fuses in the rad electric bike. Our always-on services are here to support you daily. Well, you can change the acid water inside. In order to offer you another solution, it is also possible to have your bicycle battery reconditioned Rad-Power-Bikes , especially if its spare parts are not available on the market. Here we suggest a couple of things to check first. As Sean explained to me, What we build is a very personal product, these electric bikes. However, if you arent confident to DIY the repair job, get professional help. Subscribe to Electrek on YouTube for exclusive videos and subscribe to the podcast. We use cookies to ensure that we give you the best experience on our website. Wildfire Threat Closes Trails in New Mexico and New Singletrack 4 Hardtail MTBs on Sale, plus SRAM & RockShox AXS 3 Expert Tips to Improve Winter Mountain Bike Performance. In this case, its good to replace the Pedal Assist Sensor. If your battery has two lights, and one is solid red while the other is solid green, that means your battery has reached full charge. In most cases, a new bike comes with a low spoke tension. The ideal temperature for charging batteries is between 50 F77 F (10 C25 C). When you strap yours to a bike rack or place it in the back of a truck bed, remove the battery as an added safeguard against the elements and to avoid the risk that it might fall off your bike if its not attached correctly. Now, loosen the clamp bolt with an Allen Key. Secondly, check the connectors and wiring. Shop All Ebikes 14-day free trial 1-year warranty Shop by style Shop by model Off-road Go anywhere comfort. Wipe down the battery with a dry piece of cloth and store it inside the vehicle. Best Bike Trails | I am really hoping Rad will just send me a new battery, but something tells me it's not going to be that simple. Theyre sneaky like that. Firstly you have to check the battery and the connectors. Bosch battery 500 Watts (36 volts): 820 euros, Charger problem on my Mod-Bikes electric bike, Charger problem on my Lemond electric bike, Charger problem on my FLX-Ebikes electric bike. Check for any dirt or moisture in the PAS sensor connector. The battery life depends on several factors, including how frequently an owner discharges and recharges it, but one with these specifications will average about 5 years of Rad riding! Ended up replacing the battery and track pad and it was as good as new. Rad power electric bike batteries come with a battery level indicator. Sean is even hoping to find a way to introduce the kits to his native South Africa, where the inexpensive but powerful and high-quality kits could foster further independence in hard-hit communities by providing attainable transportation alternatives. There the bikes are hand-built by a single technician. What you should do: The Standard External Battery may have a blown fuse but dont worry! So, you must fix these errors for an uninterrupted electric biking experience on your rad power bike. Still, many riders dont have clues on how to troubleshoot their rad bikes. Take your bike to a reputable ebike shop or contact rads help center for consultation. Fix the prongs if it is bent or broken. 3 Replies 214 Views January 24, 2023, 07:49:56 AM by Eric7: Here are a few best practices aimed at keeping both you and your little 48V friend happy. Replies 27 Views 5K. Bike Battery sales and repair | Lithium Battery | bike batteries. You need to inspect your bike to have the problem solved. As a manufacturer, use our established service. You can use a multimeter to test the charger. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. Getting a power pack from Rad Power Bikes store is better. The charger is designed to stop charging automatically when the battery is fully charged. Question about balancing the battery. One has a key port on its battery, however. Rad power bike motor cutout under load, Frequently asked questions about rad power bikes. First of all, clean the PAS sensor. But to ensure perfect cable lengths and optimum performance on its bikes, Electric Bike Company invited Tektros engineers out to see its California factory. That includes wiring in anti-theft modules into the battery and even 3D printing components of the battery cases that are unique to Electric Bike Company. You must log in or register to reply here. 2 YEARS WARRANTY ON ALL NEW EBIKE BATTERIES Home; Shop. If the battery gets too old or exhausted, replace it. This can damage your electrical system or cause a hazardous situation. Welcome Rad Power Bike owners! Unlike most e-bikes that arrive partially assembled, Electric Bike Company ships its bikes completely assembled. If the battery isnt full, you might just need to give it more time. You can use the bikes for commuting, city riding, transporting cargo, and off-roading. Rad has tested the heck out of charging the battery using the charger we created to do exactly that job. Were sorry, Built + Delivered is not available for the delivery address you entered. Try looking at your battery, and try to notice what's wrong: This can be explained by the following explanations: overcharging, overheating, natural degradation due to its years of use, the brand of the battery, the fact that you were not using your battery, etc. We shut it down right away, dried everything as best we could, and he went back to work. Besides, the Rad help center is always there to help you. This can be attributed to the rear wheel motor being exposed to more stress. If there are any loose connections, rectify them. It can also expose you to caustic substances and electrical shock or it could create a fire hazard, which can lead to serious injury or death. Yes. This problem occurs due to overload, like a sudden voltage jump. They have a specific lifespan on your Rad-Power-Bikes e-bike. In a short time you will be back in the saddle with that eGrin everyone is talking about. I see some with wires and some without. BRAIN noted that lithium-ion batteries, especially those specd on low-cost e-bikes can present a fire hazard and should never be charged unattended, e-bike experts say.. Monitor charging batteries at all times. Keep batteries stored in cabinet when not in use, Install a smoke detector near the battery charging station or storage area. 2023 UpHomely by ISEE PUBLISHING STUDIO. However, 3 mm is the distance considered to be optimum for them. A bike shop in Florida caught fire last month, destroying much of the interior and inventory, according to Bicycle Retailer and News (BRAIN). Like any vehicle, Electric Bike Companys e-bikes have an international supply chain. Mike, your advice regarding proper torquing of fasteners is spot on and can never be said enough. Now, of course, an American-built electric bike isnt made solely from American-sourced parts. The Semi-Integrated Battery securely fits within the bike's aluminum housing and can be locked into place with keys included with your bike. While no fires have been reported yet, according to a news release, a recall on Santa Cruzs latest Heckler says that the latch mechanism that holds the battery in place can malfunction and drop the battery to the ground or the latch spring may cause wear on the battery housing over time and pose a fire risk. Many minor errors get solved after resetting the battery. This can be attributed to worn brake linings and fluid leaks. The video will help our Product Support team troubleshoot your issue if further troubleshooting is required. It is logically unusable. If your Rad Power Bikes battery is unlike these two types, some helpful tips under "Checking for obvious fixes" may still apply. That helps ensure that we can update the bikes as quickly as possible. In the event that the parts inside your Rad-Power-Bikes battery no longer work, consider replacing them. You want to get solutions that work for your battery concern of your bike Rad-Power-Bikes ? In this article you will learn why your Rad-Power-Bikes bicycle battery no longer works. We assemble e-bike batteries in USA using high quality parts . Local manufacturing, of course, means local employees. No ebike is perfect, this is a thread dedicated to sharing known issues or problems with electric bikes from Rad Power as well as any help and solutions you know of. FTC: We use income earning auto affiliate links. "A problem without a solution is an ill-posed problem". The three situations described above represent the most common problems with external standard batteries. they can store a lot of energy in a small amount of space good grammar. Now, check whether the sensor is in the correct position. The Standard Battery Pack, on the other hand, has the key lock on the battery itself. Thats because Sean had a spray booth facility built in his factory, officially licensed and permitted, so that the company could offer a complete range of custom colors to its riders. Get something good instead. Squeal noises from brakes are usually annoying. Battery problems on a brand new Rad bike Last week my Radrover 5 finally came in the mail- got it assembled and it looked great. I haven't left it plugged in after charging for a long time. Le charger for your bike Rad-Power-Bikes represents the priority to check when you notice a battery concern . Widgets, Explore If it works, continue your research in order to find out the reasons why your charger no longer works. Keep it Cool, Not Cold. If the sensor is too far from the magnet ring, push it to bring them closer. Or do you notice that the load is full but your bike is not moving? Lithium batteries have high energy densities up to 100x higher than a normal battery and are made up of rechargeable cells with intercalated lithium compound or electrolyte between the anode and cathode. Search our extensive help center library or chat with an agent. And they dont just lace the motor wheels, they even lace their own front wheels instead of simply buying off-the-shelf standard bicycle wheels. 36 apex1047 3 mo. We recommend adjusting the bikes show adjuster. Lithium-ion batteries are a good option for e-bike batteries because they can store a lot of energy in a small amount of space, but they can be fickle too. It includes a battery box that also houses the controller and wiring, and wraps itself around the bikes downtube to stay centralized on the bike and out of the way. Brakes need lots of adjustments to maintain tightness. If this hardware no longer works, you will have problems. Most Rad bike models use one of the following batteries, both of which can be removed from the bike, but only one of which has a key port on the battery itself. Storage: Use a fire-resistant cabinet if possible for storage and keep it away from trash, chemicals, and other . Also, ensure the magnetic ring is at least 2 mm away from the pedal-assist system sensor. C. Rad Power Bikes RadTrike Reviews. I took it out for the maiden voyage on PAS1 using very minimal throttle and the battery was completely exhausted within ten minutes. If none of these solutions work, then the battery may have a blown fuse and need to be replaced. Only have 250 miles. There are situations where one or more hydraulic brake system components become either non-functional or damaged. If I wanted to search online what key words for the connection type? If you have one of these two types of batteries, read on. When batteries explode, its said that the flow of ions has become abnormal or unstable. So we try to give a more personal touch, and that includes the same builder working on the bike from start to finish.. Do you wish your eBike came with a longer range from the factory for those extended adventures? If you find any reasons for connection errors, try to fix them. Support the forum and use my affiliate link: https://bit.ly/2VMSVHl . For that, you can apply dry soap and hot water. Sometimes that means a DIY fix and other times it can mean a recall, software update or part replacement by a dealer. Is your wall outlet not working? You can then replace it with a new one. Then use a clean rag dampened with fresh water to clean the bike frame and mechanical components and let them dry completely before putting the battery back on. You should either replace the linings or make a simple brake adjustment. Does your eBike feel tired and cant reach the destinations you once enjoyed? The subreddit r/spicypillows has many scary/humorous examples. Charging the battery from completely empty to completely full typically takes between 37 hours (this applies to both our Standard and RadMission 1Battery Packs.). Thanks for a great website. Serving all of the US. At a time when nearly every US-based electric bicycle company imports their e-bikes from Asian factories, one California-based company proudly builds its e-bikes locally. This is another major reason why Rad Power Bikes fail to start. So, the PAS stop working when the sensors are corrupted or misplaced. Rad Power Bikes is a reputable brand that has invested so many resources into developing affordable yet high-quality e-bikes. Choosing a new assembly option will also update the assembly option for the other items in your cart. However, if your battery has no apparent damage and it can no longer charge, follow the next step: a detailed analysis of the internal parts.