All lights work, water dispenser works, but not cold. I bought a Kenmore French door on Black Friday 2016 and put in use on Sept/2017 ( because my house was being built during that time). I purchased my Kenmore Elite 3 drawer fridge in 2018. CPSC, LG Electronics and Sears, Roebuck and Co. Announce Recall to ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. I do not think that 22 month of used is he live time fort that part. model # 795.72049.112, compressor went out today and we lost a lot of food. Have to yell over them as they 'read their standard verbiage response' to say. All new Kenmore elite appliances were installed. In 2016. Our top picks. Oder coming from my refrigerator. Scheduled 2nd appt. Compressor is LG model 72053 301B0434. Sears could not provide a repair timetable. I called and was told they couldnt get to me till next week and I would have to pay 99 dollars just for them coming out. 4/28/20. Not sure where to turn. The next appointment was 3 weeks away so we hired a repair service that came out much quicker. Finally said bad compressor, said that cpu board was not compatible with their "Universal Compressor"and I would have to purchase a new board for the repair. I thought we bought a top-of-the-line refrigerator Kenmore Elite by LG model 795.74023.411 in 2016 paid over 3 grand in November 2021 lost all items in it. Was told there was nothing that they could do. After 7 days of no frig, and fighting with the customer service just to try and find anyone who will service LG in my area -my new other brand frig will be delivered tomorrow and the LG removed and taken to the trash. I need to be added to claim. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling. The Kenmore Elite refrigerator 795 model's diagnostic mode allows you, as the user, to routinely examine the performance of the power control board and detect the presence of any fault within the refrigerator on time. It's a scam. they offer their repair service which will cost you $300 each time to repair in my case it is every year thing and LG customer care is not willing to help in any way. We purchased an LG refrigerator in November, 2018. Good grief. Bought a Kenmore Elite, model # 798.73153.610 from Sears. I purchased a kenmore Elite refrigerator in August of 2015. They are saying it is junk and they will not repair it. Looks like another class action lawsuit is needed for these Kenmore refrigerators (if there is no ongoing lawsuit currently). May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. Your Recalls and Product Safety Alerts; Amazon Assistant; Help . How can I get redress? It stopped cooling due to the compressor failing on 12/31/22. On Sunday 7/3/2016, the inside top bulbs failed too turn off for an undetermined amount of time which resulted in a melted housing, charred sockets, rise in temp and loss of contents. Fridge cost around $2,000. None available. Removed back panel and verified compressor is an LG FLB075LANA. I bought it in 2017. That is absurd the fridge is almost new. It took weeks to get a repair man here and he diagnosed the bad compressor and said he would have to order it and wouldn't be able to come back for another 2 weeks (due to that was the first available appt.). The repair said the compressor gone bad. I need to prove this is a larger issue then just me! On Dec 14 the temp started to climb . Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Steer away from Kenmore. I found out my Kenmore is an LG with a bad rating. I was just not convinced and asked him to order a new circuit board, which he reluctantly did. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. They told us it was just the ventsto wait 48 hours. Bought defective refrigerator, not right since it arrived. I called a repairman who checked the unit and confirmed that the compressor was bad. I purchased a 3 door kenmore with filtered water through the door. The compressor failed August 2022. Notice ice wasn't being made & freezer not cold. 210) everything was good until 4 months ago when the ice maker stopped working. Light bulbs filled with smoke and fixture is burnt in color! Even though the compressor is under warranty, it will cost approx $1500 for this repair. I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Now looking at a repair bill of over a 1,000.00. For labor. We've had frosting problems and ice maker problems. Now I am without frig for 4 days because they cant co.e sooner. I would like to get in on a class action lawsuit but at 76 years old not sure how to do that. You got it, I would have to pay again. Lights not turning off in my Kenmore Elite Refrigerator model# 79577563600 causing the plastic cover to melt. Then ice maker went out a month later. It will take a week for tech to look at the compressor. Main Category. Four years later, in July 2021, it completely quit cooling. Tech said compressor was burning hot (huge fire potential?). Sears Kenmore model # 795.72493.611. Apparently this is a fridge built by LG for Kenmore. 795.72489.410) Manuf 04/2015 UNTIL PROBLEMS; compressor stopped working, had new one put in, mainboard reset- for a short time started to cool then fridge/freezer stopped cooling & lost food again. He suggested we buy a "back-up" fridge to keep in garage for cases like this, as refrigerators are not made like they used to be. The same thing happened to our previous LG refrigerator that died after 4 yrs of ownership. I still have no refrigerator. Compressor number TCA38151706? I know this model is a LG and ai can promise you I will NEVER purchase a LG again. The sell crapy items and don't offer support. He said LG has come out with a new linear compressor that should last longer but it is made in China. Upon arriving, he ran a few diagnostics and reset the circuit board. I unplugged the refrigerator. Purchased Kenmore Elite Refrigerator in 2017 recently ice maker stopped working with in a week entire refrigerator stopped cooling. You can remove tube and unfreeze and replace and it will freeze back up again. They make em PRETTY and FANCY looking like the high ticket appliances, but they are JUNK!. Kenmore refrigerator class action over compressor defect dismissed. I bought my Kenmore grab and go refrigerator in 2016 pair 1600.dollars for it and now 3 years later it has quit completely. We had at least 10 calls between Sears as well as the same amount to LG. Her triple door smart Kenmore Elite refrigerator she bought two and a half years ago stopped cooling. Says it will cost $659 to repair, but he didn't address the rest of the issues. Really? On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite Trio Three door refrigerators. Refrigerators in All Styles | Kenmore I bought an LG refrigerator about 4 years ago, today the compressor died. Step 3: Install the New Compressor. How did they manage to keep it so quite, So much so I bought one in 2018 and had not heard anything until mine just went out this week. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. My light dodo melted a long time ago and my icee maker quit too. When I did, I was redirected to Sears. As evidenced by the Sears My Community website this is a widespread defective product known to Sears and LG. We purchased a Kenmore Elite refrigerator model #795.731 in March 2018 and on 1/02/22 it quit cooling . It was replaced on 10/19/2021 at a cost of $1,055. LG inline compressor failed 12/21. The LG repairman came today and check the fridge and concluded it is a compressor gone bad. This s my first and last Kenmore/LG product. I purchased a Kenmore Elite refrigerator in January 2017, Model# 795.74025.410. The technician referred me to the front page of the appliance manual which says the xo.preasor is warrantied for 10 years. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! I just spent 95.00 to have a repairman tell me it will cost between $360 and $2000 to fix it. Has worked GREAT until the 17th. I have own this Kenmore elite refrigerator sine 2018. This mode is navigated by pressing two buttons on the display panel. I purchased a Kenmore Elite (79575043610) when I built my house. Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. That is UNACCEPTABLE! Please add us to you class action lawsuit! This model is no longer available or might have limited distribution. Even though the digital read-out on the fridge says her refrigerator is 33 degrees inside, an . 5 years old Kenmore elite mod 795.74027 compressor quit, repair man said don't fix, nothing but problems not worth 800 to 1200 to fix he said buy whirlpool the Kenmore is LG. I talked to a local repair guy who said that he heard there is now a recall on these compressors but I can't find anything. Looks like we are screwed based upon all of the other complaints I just read. My 2017 Kenmore Elite refrigerator stopped freezing on Christmas Day Dec 25 2021. Now it's July, 2018. If LG produced a product that I purchased for thousands of dollars, why arent they repairing them? I have a Kenmore Elite model 795.72059.112 frig. I have another appointment on April 28, 2020 to replace and/or repair free of charge based on the 90 day warranty. In fact, all the lights inside and outside work. Was given the date for Sears to come look at it of January 4, 2023. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. Service center in Philippines was awful. I have model number LMXC23746S. is my concern that the Door Hinge Bushing top door base plastic bracket, cover or part, have broke in 22 month period used. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. The whole inside of the bottom freezer draw forms a layer of ice. Aug 16, 2019. I am aware of the Class Action lawsuit against LG for the defect in the compressor. I am totally disgusted with LG and Sears! Even then because Sears does not do repairs on the weekend, therefore we had to spend $160 on a small freezer to salvage as much of our frozen food as possible. My compressor went out in Kenmore Elite. - Refrigerator - iFixit Sears will said they would not honor replacement cost of compressor because Sears service tech did not repair. We called different repair places in the area and no will work on LG Refrigerators. The compressor on my Sears Kenmore Elite which was purchased in October of 2015 stopped working about a month and a half ago! We are now dealing with another refrigerator full of spoiled food! 7/2022 stopped cooling and freezing, completely. I am beyond frustrated with Sears. Thanks Debra Sapp. And freezer food is thawing fast what a piece of GARBAGE. The tech came out and said nothing was wrong. Do these big companies even care? It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. Besides having ruined food and a big mess to clean up I am now with a useless appliance. I bought an Kenmore fridge from Sears January 2017 and by July 2019 I need a new fridge. Refrigerator stopped working March 2020. Sears refuses to honor warranty because we had someone else look at it first who told us the compressor is bad. A: Your Kenmore refrigerator should still work. Now it is almost 5 years old and the compressor is out. NEVER buy LG. We spend a lot of money on their appliances and this is how they treat us? It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. For example: the essential efficient equipment has a power consumption lower than 55 % for the average. But just want to let everyone know what a defective product this is. Our technical advice includes repair help for refrigerators, other major appliances, lawn and garden equipment, garage door openers, vacuum cleaners and more. Release # 03-533. #2. $450 to get it fixed under warranty make sure you get the new compressor, the old models may last a week to a couple of years according to the tech. Purchased Kenmore Elite with LG compressor lasted 2.5 years, someone needs to be held accountable! My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Ordered it and another week until the origional repair guy came back and replaced the condensor. I scheduled an appointment with Sears Home Repair, but the first available appointment was on July 18, 2022. Lots.of waisted food!!! How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? Who knew you should research lawsuits before purchasing a refrigerator!!! They got us any way you look at it. It's only been a few years. We also purchased a Kenmore Elite three door refrigerator, model No. Fast forward to January 28, when the parts arrived, the technician installed the new compressor. We were told this is a bad compressor by LG. Model ELITE LG My Repair & Advice. Kenmore 94293 4.4 cu. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. I paid 2599 for a defective refrigerator and I am still paying for it in payments :( I had to threw everything away and I honestly don't know what to do as I cant afford another one right now!!!! To the group of investors who bought out Sears, you can stick this brand up your giggy! Let's file another one. My experience is similar to others. Our 4 yo LG side by side died due to faulty compressor. Freezer and Refrigerator quit keeping product cold. ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. I've checked on a recall it not on any recall list. I SHOULDNT BE HAVING THESE KIND OF ISSUES. Isn't that convenient. Kenmore Elite 3-Door Bottom Freezer Fridge #795.77543600 So I guess I will have to unload it for the second time and wait 24 hours. the problem is not the ice maker because that has been turned off. Let me know if a lawsuit if being filed. Called Sears Home Repairs they were trying to sell us home warranty, but said the compressor was still under warranty would have to pay service call & diagnostic fee no mention of a recall total cost 724.64 for that how can you warrant a compressor without a service call & labor, April 22 having problems again lesson learned i bought a high-priced piece of junk never will own anything made by LG again! Have been 3 months without a refrigerator and Sears still will not repair the faulty compressor in our Kenmore Elite french door refrigerator. These refrigerators are very expensive to purchase, yet for all these years, nothing has been done to redesign or obviously confront this problem. I have the same issue as many of the above individuals. He then informed us that our compressor was bad and that it would take a week for the repair work to be done. (about 2008). Grab something else. Frustrating no accountability. For more Kenmore and Kenmore Elite refrigerator model 795 troubleshooting tips, visit the PartsDirect repair help section. Kenmore Refrigerator Compressor Not Running - How to Fix. LG support was not helpful, Home Depot said my 3 year Service plan was expired because it actually started on the day it was purchased verse the day manufacturer warranty expires. But I'm sure LG and Sears has raked in Billion of dollars selling these pieces of junk. repair company is saying that even that may not fix the unit as it may need a compressor. We are stuck with a broken $3000 piece of junk. Paid 50.00 for tech ( from another company) to tell me couldnt be fixed, was sealed system failure. Kenmore Elite Fridge 795.74033.411 stopped cooling and freezing I then called into LG trying to explain what is going on and the woman hung up on me. Just found out about this recall online now. ft. Smart French Door Bottom-Mount Refrigerator - Stainless Steel in August 2017. We though we were buying a Kenmore only to find out it was made by LG. Please advise me on next steps. Kenmore elite fridge model # 795-77579600 the inside lights stay on when doors are shut, which caused the lighting housing to melt, charred bulb sockets, a rise in temp and loss of contents, not to mention nearly starting a fire. 2 Pack Refrigerator Spring For Kenmore Elite Compatible With 795.741053.010 795.71063.011 Counter Clockwise Wound Door Repair French Heavy Duty Steel. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. $85.00 service call, it will end up costing me close to $800.00 dollars once parts are received and unit is repaired. Sears wants to charge me over $300 to fix this problem. Sign in Submit a Complaint. Repairman told her it was compressor and said to throw it in the garbage. Kenmore Elite refrigerator lasts less than one years. I owned for about 5 years. I also was informed by a local appliance repairman that he would not attempt to repair any LG 795 models and that LG should not charge for parts and labor for this defective compressor. I'm so frustrated that I have to buy a new refrigerator after 1.5 yrs!! We bought Kenmore 3 doors french door refrigerator in 2019 and the compressor stop working in Jan. 2022. After seeing the list of compliant this is what Sears & LG wants! Will never, never, never buy a product from Sears/Kmart again. I plan to visit the vendor an see if they can produce a copy for me. Sesrs Kenmore Elite 2018 failed compressor & electronics board. I want it replaced or repaired. I had to actually take a picture of my inside label of frig with the warranty book next to it! I have a Kenmore elite bought it new from Sears refrigerator quit working not getting cold, after talking to a technician giving him all the information and my model number he's informed me that everything that I have described to him and everything that I checked leads to a bad compressor, stated there was a lawsuit against it. Kenmore refrigerator class action over compressor defect dismissed Control panel went, which made the compressor go. Will cost upwards of $900 to be fixed not counting all the food that was lost and money being spent eating out all meals. All have failed except oven. Bought the kemore elite model 795.73157.610. Spoiled food, inconvenience during COVID19 crisis, unnecessary costs for parts and labor. Terrible service and cost from Sears. Just learning about Kenmore/LG refrigerators. Kenmore Refrigerator Compressor Buzzing - What to Do. Tech took one look at the 1-page warranty and stated it was not covered. We purchased KENMORE ELITE REFRIGERATOR IN 2016. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. The extended warranty has expired so now I am paying out of pocket for the same repairs. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Vicksburg Junction, Arizona. Sears only offered a 20% discount for the service and I am sure I will have to go back thru the whole ordeal each and every time this happens. Model # 795.72043.110. 2. I bought all new kitchen appliances from Sears for my new house. It also has many features to . then the ice maker has stopped working and now it is throwing another code f dh and shuts the water dispenser down. I called Sears customer service and scheduled an appointment for a tech diagnosis and repair on Friday, April 17, 2020. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Model # 795 74305 810. HELP. Compressor died this weekend. I have model #795-72483-411, serial # 807KR00307 which is a Kenmore Elite. They told me to call Kenmore. Receive discounts, usage tips, and recall notices. Model #795.71314.313. I bought most of my appliance from sears. Great after 2.5 I will have spent almost as much to fix it as it cost in the first place. The best way to find parts for Kenmore / Sears refrigerator model 795.74023411 (79574023411, 795 74023411) is by clicking one of the diagrams below. Scheduled appt for repair 4/17/20. At $2500+ Supposedly elite refrigerator. 9 weeks to get our sears 2 and a half year old Kenmore Elite refrigerator repaired. Kenmore kept saying Warranty and I kept saying Recall. Purchased a LG side by side from Sears in 2017. Refrigerator was not cooling then noticed freezer was not freezing yesterday. Then I went on the internet to get suggestions. When I explained where the warranty information came from, they said I had to call Kenmore. He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. I too purchased a kenmore elite model 795.740!! But he didn't bother to check anything - same "not cooling" is happening. I purchased model number 795 74025 412 on October 3rd 2018, for $2000. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Here for almost 3 hours, on his phone for 3/4 of the time. Only option home services offered was reschedule appt 2 weeks away on May 14, 2020. Sears, LG Refrigerator with a Kenmor Elite badge on the right door. The seller bought in 2014 and compressor is still under warranty. Had Sear Home warranty many years, takes too long for service. I want a new refrigerator, from all comments it seems that the problems have only begun. The compressor is not running. Please help! Had to buy another Refrigerator. He was here about 30 minutes told me it was a compressor and it would cost $1458.00 to fix it This is $3000.00 refrigerator.I've only had this refrigerator two and a half years this is ridiculous when I called Lowe's they told me my warranty had run out so I would have to pay for it myself.. Purchased 3/2006. , then another compressor, then evaporator parts Twice the technician installed the parts and the fridge still doesn't work! This company used to be great and now it is horrible! Compressor went out, now July, 2018. October 2019 it died stopped cooling in both refrigerator and the freezer water leaking out of the ice maker as the ice melted. We bought a Kenmore side by side refrigerator in 2020. Can't believe they are getting away with this issue. Gonna be 480 for part and labor but everything I'm reading I shouldn't bother spending the money if the compressor is going to go anyway!!?? He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Wish everyone have your issue resolved as easy as mine. After many phone calls daily to LG and them trying to fix it over the phone I lost hundreds of dollars in food. Purchased a Kenmore Elite Bottom Freezer Model 795.7249 in the fall of 2017. As of today October 31 I am still out a refrigerator. Model 795.7133.410. The unit cost me $1900.00 new. Took 3 repair calls to fix no parts untrained tech. The ice maker broke within months and they fixed it. I mean the same repair guy. going to cost you $20 in fuel. My husband can't fix it. (4 The defect CODE shows on the Refrigerator and Freezer Display. Purchased a Kenmore Elite 3 door bottom freezer in 2015. The morning of the appointment we received a text that a technician would be arriving between 9:46 am - 11:16 am. I was told there is a new condenser for this but unfortunately only good for about 8 months. compressor/sealed system has failed. LG model LFX29927ST. They know they are faulty and should be replaced or repaired for free, I have a kenmore elite. Bought Kenmore Elite Model # 79551833412 from Sears Store. Anybody looking to buy an LG or Kenmore refrigerator please look online at the class action lawsuits against . I was not made aware of the recall and was told by the Salesperson when I bought it that it did not have a faulty Compressor. November 2018 it just stopped cooling. Amazon.com: water filter kenmore elite 795. . This is still way under the 10 year warranty on compressors. I am living on social security and have very little extra money to cover these repairs to my refrigerator. If anyone starts a class action lawsuit pleas include me in that group!! In May 2019 the compressor leaked out all the Freon. Purchased Kenmore Elite Model # 795.73157.610 Manufacture Date 01/2018. I did so and 2 tech's came. I, therefore, called a local appliance repair company and paid $1309.56 for a new compressor. Remedy: Consumers should contact Transform for Kenmore brand products or LG to arrange for a free-home repair. The cost was going to be over One Thousand Dollars, I asked him how can all those parts failed at the same time and was there any warranty he said the warranty on those parts ran out I. June of 2021. I purchased a Kenmore Elite French door refrigerator on July 23, 2016 along with a new dishwasher and stove. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. My question who is going to help me? It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. It is alleged that the compressors fail on the refrigerators within the first ten years of use. Water leeks from the bottom freezer out onto the floor. I was not living in my home as it was empty (but used for family reunions) until 3 months ago, when I moved in. Upset & Disgusted!! I called a local repair company, they said it's a known problem with those fridge, and to get in touch with Kenmore/LG, compressor problem, badly designed. The local repair man said the replacement compressor would most likely fail in 4 years or less, and recommended I buy a new refrigerator. So, I asked for a number for Kenmore and the number took me right back to Sears service. I purchased Kenmore Elite refrigerator 2017. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! First ever large purchase from Sears and financed on first credit card. Also, he informed me that the condenser was emitting a lot of heat. My wife and I had to eat out during that time and the inconvenience trying to keep medicine cooled with an ice cooler. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. I pulled off the back cover and it has an LG compressor. Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. He told me to join the lawsuit and get my money back for the LG fridge. ). I had the 3 year extended warranty which expired 12/07/2018. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. I remember when the Sear's Warranty Service Department had agents that talked to the customer to get an idea regarding the problem, and the Repair-Tech came to your home equipped to repair the appliance on the same day. Told by three different repairman at least 1500.00 job and not worth repairing, The equivalent refrigerator costs 3,500. Compressor went out. First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor.