We had chips under the hood, in spots that would have zero contact with anything. They have to get the mix and layers just right otherwise it doesnt have the same luster or depth. Mazda CX-30 Complaints, Issues And Problems. it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. The paint appears to be defective. After they painted it there were 2 colors of paint. You can try refreshing the page, and if you're still having problems, just try again later. the car, about 10 months now, keep well in a roof garage. 2023 Mazda CX-30 : Touch-Up Paint Products. I took my car there and dropped it off after being told it would take 1 week to paint. Only 26000km/16000 miles! With colors like Machine Gray and the original Soul Red, the bottom coat uses one type of aluminum flake to reflect light. How did you get on with your touch up pen? In Stock at Toyota of . It takes specialized expertise to perform any paint job, whether its an allover spray job or just some spot paintwork. You might want to do some research before choosing the 3M product. Mazdas New 2023 CX-50 Earns Industry's Highest Safety Award From IIHS, Mazdas Last-Place Score On New Ranking Reveals Brands Last Challenge, 2023 Mazda3 Gets Two Important Changes - Pricing Update Here, Kia US February Sales Are Best Ever But Hybrids Are Winning Out Over EVs, If New Model Sales Are Any Indication, It Could Be A Huge Year For Subaru, The 2024 Subaru Outback Pricing, Model Guide And Its Most Significant New Upgrade, Ford Extends Lead Over Rivian With Big USPS E-Transit Electric Van Order, European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5, Visit Torque News homepage for more stories, Five Features I Love About My 2018 Mazda CX-5. Owners of used Mazdas with expired warranties have to pay out of their own pockets to make the necessary repairs. Skyactiv-G 2.5-liter with Dynamic Pressure Turbo engine. Ive had 3 16+ Mazdas and the all chip easily. After the cleaning one shakes the pen for a. Same one as the Machine Grey. Is the red paint still a problem? Given this paint is an extra charge I would not expect this. (My other worry is that if the paint is flaky, when its time to remove the paint protection film, itd probably pull the paint off with it.). At SINNEK , we have developed a painting process that simplifies and speeds up the reproduction of complex three-coat colours such as 46V and other colours, such as Mazdas 41V.A process aimed at reducing material costs and working time used, ensuring correct colour matching to prevent repeating the repair. After I said OK, the car sat at the The color formulation has been used between 2017 and 2023, primarily by Mazda. I bought a brand new red Mazda CX5 in April 2017 and I noticed chips on the hood and Less than 3k miles into ownership, we experienced the horrible paint chipping issue that's so well documented online. West Chester Sure! Argued with the service center, and they A top-end protective film on top of that for frontal impact sections is also recommended by most, if you do any sort of regular highway driving. Gonna be heartbroken if it happens to mine . I hope this is a good sign, but it's still early days. And it's more complicated than with other paint that only requires sanding and touch-ups, because the elaborate composition of Crystal Red makes it more difficult to correct, as this diagram demonstrates: The good news is that it seems to affect only 2017-2018 models. Yes it's that bad but it's such a stunning color it's almost worth it. For the past year I have tried contacting Mazda about it. Torque News has been following the new 2018 Mazda CX-5 Grand Touring purchased by one of our colleagues. and the vehicle has met or exceeded all of the owner's expectations. Our team of technicians are I-CAR Gold Class Certified, which is the highest level of certification a technician can receive. He said they could get it repainted but it would take 3+ weeks. All of these cars were in between where I parked my CRV and the mall entrance. what's a great deal price for 2020 CX-5 Soul Red. Across the country, Mazda owners with soul red crystal vehicles are facing the same problem: the paint is chipping at an excessive rate. I haven't seen many internet posts about it after summer of 19, so perhaps they did get it figured out. the dealership and they argued that the chips were from stones (at this stage the car only Should i try and repaint my interior door panneling? I took my car to the dealership Here at 3D Collision Centers, were always looking up the latest news from car manufacturers, from paint problems to repair procedures. ** HEADS-UP DISPLAY**.2018 Mazda Mazda6 Grand Touring Reserve SKYACTIV-G 2.5L I4 DOHC 16V FWD 6-Speed Automatic Soul Red Crystal Metallic23/31 City/Highway . My car has metal exposed all over the car which means it will rust. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing, I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. I should have to do that for a brand new car. 103 sold. This is primarily because the paint is so thin and doesnt have a thick enough layer to absorb the harsh sun, creating several chips across the car. at it. Mazda needs to face this issue head on and fix it it once and for all. You with the color. Some ding bat out a middle finger sized scratch on the edge of my hood in the parking garage and when I went in for an estimate, the guy said he knows the red chips easily. I have the same issue on my Mazda3 in Machine Grey. This item: Genuine Mazda Soul Red Crystal 46v Touch Up Paint 9000777W246V. No idea, but I would guess that it probably isn't. Im still in my warranty period and Id love to get my 18 Soul Red repainted bc my hood is awful. Mazda CX-9 for Sale in Henderson, NV. Mostly on the hood and front of the vehicle but there are several all around I don't know which approach is most effective right now. Two data points does not a trend make. Free postage. they are saying its It will prevent the small stuff but not big stones. I take care of my care especially since I was so excited to buy this car claimed chips caused by the stone!. Have had this car for less than one year and driven less than 5,000 miles but have lots of chips on the hood, fenders, roof and doors. In observing the chipping, the paint layer appears to be very thin. As far as I can tell, they have not fixed the issue. I have purchased a new Nissan, Honda and Subaru in the past and none have had this problem. That means paint protection film on the entire front clip (hood, fenders, bumper, mirrors, A-pillars). T. +34 943 742 800 I have not traveled in areas that would merit this amount of chipping. This way, you will find out the ideal number of layers to apply for a correct colour reproduction.Apply the first coat with full coverage of the paint test cards. Read the First CX-5 Report: European vs. Japanese Cars: Why I switched From BMW X3 to 2018 Mazda CX-5. I took it to the dealer (The service manager has been great) you guys argue with them and give the strongest justification until I can get the whole car We have done such touch-up repairs on dozens of cars and we would say that Mazda's kit provides a result at least as good, if not better, than the best results we have gotten in the past on other brands. Get all the answers to any question you could have in our repair wiki. What makes matters worse is car owners are having to pay to repair this problem out of pocket to the dealer rather than the dealer seeing this is a global issue and issuing a recall. coming off the car. So the odds are good that. Step one is to clean the area. . Because of its greater complexity, professional painters must adapt the work and repair process to ensure optimal reproduction. Mazda says of the special blend "Its unique three-layer paint process uses the changing light to create a sense of movement, even at standstill." The dealer and Mazda decided to paint it but only the steel panels not the plastic (which is the front and back bumper, and hatch). don't want a repeat issue. This is basically a sacrificial layer that will take the abuse from the most significant rocks and stones hitting your car. Check out more work by Chase - https://www.instagram.com/atkinson_cu. We love the color, looks awesome and dont regret a thing at this point. The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. With the number of recalls that are released almost daily for vehicles, its truly shocking that Mazda has yet to release one regarding these specific vehicles. Mazda CX-5 Signature with i-Activ AWD and off-road traction assist $37,405. These tests must be carried out by the same painter who is going to repair the vehicle, as each professional will apply a different coat thickness or from a different distance, making different movements in each layer, and the number of layers required can vary from one professional to another. was sent for respray. The content of this field is kept private and will not be shown publicly. down to the metal. For a better experience, please enable JavaScript in your browser before proceeding. the options and features include: . 7.99 (0.08/count) new paint job. Change.org Uh oh. Once the ink is ready one simply applies it in a very minimal way. Page 21: Find Red 2002 to 2023 Mazda Miatas for Sale on Oodle Classifieds. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM1BPALM7P1611866 It was well worth it. About 2 months in, I noticed paint chips and it has only gotten worse. This is extremely important to have this level in training, especially when technicians are not required to have a license to repair your car in the state of Pennsylvania. And not just a variety of vehicles from their lineup. With less than 30,000 miles the Mazda red soul paint began chipping. 2022 Mazda 2.5L CX-30 Carbon Edition (CE) Crossover 6-AT AWD - Polymetal Gray Metallic - 02-2022 to ??? dealership. Has anyone had problems with their white Mazda 2017 CX5? They list both 46 and 41 as soul red. Considered to be one of the most beautiful red body colours in history ,the 46V colour first saw the light of day with Mazdas CX-5SUV, and was later used in other Mazda models. The paint appears to be brittle and not properly bonded to the primer/metal. I have quite a few paint chips, all the way After the cleaning one shakes the pen for a minute, then gently dabs the base coat tip on some cardboard to help the ink to flow. Using a water-based system will prevent any clouding from appearing on the edges of the part, which are characteristic with this type of colour. front and back bumper, and hatch). With the number of recalls that are released almost daily for vehicles, its truly shocking that Mazda has yet to release one regarding these specific vehicles. I just had my 2017 Machine Grey Mazda 6 repainted under warranty because there were 200+ areas where the paint had flaked off (I don't like to say "chipped off" because that makes it sound like something hit the vehicle to cause the problem). 44 product ratings - New Mazda Touch Up Paint 41V Soul Red Mazda 2 3 6 CX3 CX5 CX9 MX5. COLOR: Soul Red Crystal. Drove my previous vehicle for 10 years and didn't have as many paint chips as I do on this after only a year. I can only speculate that the paint might be extremely thin and not adhering to the metal as it should. all problems of the 2018 Mazda CX-5 The dilution may range from 15 to 25%.Add 5% activator to the mixture to harden and favour adhesion of the application. Thank you Mazda for your service, I will not hesitate to buy another new Mazda!! All rights reserved. of the panels were different colours. Your opinion please. Every time small road gravel hits paint, the paint chips. After 20 minutes, we applied the second base coat and then the final coating. In December 2019 they finally gave us the go ahead to drop the car at the Is there any warranty on paint for these cars. This also applies for paint repair on vehicles, which is not as simple as spraying some paint on the car in the paint booth. pads left in the engine bay and some seals in the door frames were damaged or missing. When I worked for Mazda, it was only 2017.0 CX5's and Mazda 6s in Soul Crystal Red and Machine Grey with the problem. After a lot of to and fro, Mazda told us they would By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. JavaScript is disabled. I have a 2018 Soul Red Mazdac CX-5 Grand Touring. repaint. It barely touched something and it is is scratched all the way down to the metal. I had thought that it was confined mainly to 2017s but I was talking to a customer at work about it and she said that her neighbor just had her 2020 Soul Crystal Red CX5 repainted for the same thing. That way, we are able to serve you and the rest of Pennsylvania with the top-notch auto body repair that you deserve. The other is a final coat. You can change them in your browser settings. This is due to the paint is so thin and doesn't have a thick enough layer to absorb the harsh sun, creating several chips across the car. Otherwise, it is normal and we expect good longevity. on the bumper and some on the door and inside the door well. See Conshohocken, MON - FRI: 8:00am - 5:30pm The vehicle was purchased in February and has held up to New England winter, spring, and summer well. About four weeks ago, they said I could get my car repainted but they have no courtesy vehicles so I would not have a way to get to and from work. Thanks. They did a complete sand and repaint on the car. The secondary issue is that to paint correct a SRC is tremendously hard to do due to the paint process. This 2023 Mazda Mazda3 Preferred is for Sale in Las Vegas, NV. this kind of money to have a crappy looking car. Lucky for us, we got the entire car repainted under warranty after a lot of back and forth, but although Mazda won't admit it, we're almost positive they used the 2016 version of Soul Red as the car has really lost that special "luster" of the metallic. filled with owners all facing the same problems. the most flexible metal panel, has 13! My chips were on hood, bumper, roof, qtr panels, doors. Red soul on the cx5 having excessive paint chipping. statistics and reliability analysis of Mazda CX-5 based on all problems reported for the CX-5. Soul Red Crystal is a 3 stage paint. We simply asked for it at the dealer's parts counter. take the paint of the black paneling and 1,571 Great Deals out of 24,803 listings starting at $2,300, 1,516 Great Deals out of 22,718 listings starting at $2,800, 276 Great Deals out of 7,587 listings starting at $1,600, 68 Great Deals out of 925 listings starting at $9,899, 591 Great Deals out of 18,244 listings starting at $2,333, 518 Great Deals out of 7,989 listings starting at $1,500, 1,146 Great Deals out of 39,131 listings starting at $1,500, 654 Great Deals out of 13,940 listings starting at $1,900, 195 Great Deals out of 2,475 listings starting at $995, 1,808 Great Deals out of 31,758 listings starting at $1,500, 385 Great Deals out of 7,329 listings starting at $3,800, 15 Great Deals out of 262 listings starting at $20,646, 41 Great Deals out of 497 listings starting at $18,500, 23 Great Deals out of 383 listings starting at $19,999. Select a Year: 2023 2022 2021 2020 Touch-Up Paint . The 46V colour code is a more sophisticated evolution of Soul Red 41V, the Japanese manufacturers two reddish three-coat colours. Many thanks. During the first maintenance visit, we picked up the Mazda touch-up paint kit and opted to give it a try to see how well it could hide scratches in the special Soul Red Crystal Metallic paint. The OEM process utilizes an exotic tri-coat system made up of a black color coat followed by high brightness leafing aluminum layer, then is topped with a clearcoat. One end is a base coat. I had the same problem. When you purchase through links on our site, we may earn an affiliate commission, which supports our community. I called Thursday afternoon and was told they had no idea what they were supposed to be doing with my car. Color: Soul Red Crystal Metallic- Transmission: Automatic - VIN: JM3KFBAM4P0196918 Its not just the red either. Did a full inspection on the two cars the dealer had and found no problems with that color. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. My '16 Miata is Soul Red (original color, not Crystal,) and it chips like crazy. But the emphasis here is that the paint is excessively flaking off the car where the car is hit by dirt/stones. Since this is not a safety issue, Mazda has no obligation to issue a recall. To me, it looks kind of like the 1965 Fender Jaguar candy apple red, but better. Also, as far as repaints go, this color is horrifically hard to match. flaking of every time I drive it. The most recently reported issues are listed below. Was the 46V from Mazda the correct colour? CX30Talk.com is an independent Mazda enthusiast website owned and operated by VerticalScope Inc. to inspect it at the end of March but found the car had spots and runs in the paint and all That said, I'd ensure that I protected the car appropriately from rock chips. and will probably never buy another Mazda. put on when i bought it, and over the next 6 months, had more and more chips with no The only places that don't have chips is the roof and the tailgate. Here are the following colors with images: me that the 2018 Red was the first time Mazda did a 4 step paint on their cars and they did There are countless online forums and petitions filled with owners all facing the same problems. Scratches, Perfectly - OEM Mazda Accessory # 00009246V (0000-92-46V) Sport Mazda North (321) 300-7266. jgearst@sportmazdanorth.com. Mazda 46V Soul Red Crystal Tri-Coat It's three layers on top of a specific base coat, with the clear coat counting as one, if I got it right. I have a 2014 in white. I have had a good experience with the dealer warranty claim accepted and Doesn't the gray use the same process? Hoping my white GTR holds up as well. Place can (s) on a paint shaker or ensure the paint is fully stirred before reducing. all problems of the 2020 Mazda CX-5 By the way I was at the mall yesterday and did see several 2017 or later CX5's in the parking lot of various colors. 2023 Mazda Mazda3 2023 Mazda Mazda3 : Touch-Up Paint Products. There are countless online forums and petitions filled . I swear every time I touch mine another scratch happens. I got my crystal blue in November and dont have a single mark on the paint yet. Drexel Hill However, because there are always exceptions, we must warn you about the famous Crystal Red Metallic paint that has become Mazda's visual signature, and almost a trademark. Mazda CX-5 Eternal Blue Mica. LED headlights with . Only problem is the 2018 didn't have the updated paint. oz. it is equipped with a skyactiv 2.5l 4-cylinder dohc 16v engine and a 6-speed automatic transmission. They have been completely unhelpful and I have no idea what to do now. In Stock (3) TEMPLATE. TouchupXS-Perfect Match For Mazda CX-5 46V Soul Red Crystal Metallic 2oz Touch Up Paint 5.0 (1) $2799 FREE delivery Mar 10 - 11 Harpy Motors Touch up Paint Pen & Clearcoat Compatible with 2016-2018 Mazda CX-5 45P Sonic Silver Metallic -Color Match Guaranteed No reviews $2395 FREE delivery Mar 10 - 16 Small Business The 14 year old paint on my BMW had far fewer chips at 185k miles than my Mazda did at the 2 year mark. This is a great option if you don't live near any stone filled highways or side roads. Forman Mazda repainted the affected areas in late 2020 and have not had issues since. Do you think the dealer where you purchased your car should be responsible for fixing paint chips on your car if it is a year old or less. Spring City Apply two regular and even coats over the entire surface.This will provide extra chemical and mechanical resistance to the finish and prevent the clear coat from copying the structure of the base, which could lead to possible painting defects. This color was a $700 dollar option and the paint . AU $23.73. Used 2022 Mazda CX-30 2.5 S Select Package AWD Soul Red Crystal Metallic near Elgin, IL at Volkswagen Of Lake - Call us now 815-310-3464 for more information about this Stock #43971 Recent Arrival! Price is plus tax, state fees, and dealer doc fee of $899. Step one is to clean the area. In order to optimise the colour matching of the part, make colour tests on 3 different paint test cards. chips in the hood. We encourage you to give us a call at (877)-692-7776 to set up your appointment with 3D Collision Center. Warranty check on Tuesday I will post the dealers response but intend to The CX-5 with a VIN of JM3KFBEM2P0194336 is located in Mesa, AZ, has 5 miles, is Soul Red Crystal Metallic with a 2.5L I4 16V GDI DOHC engine and Automatic transmission. It comes off in chunks. There were white spots that almost looked like spray paint on the paneling See I might add that I already owned a Mazda 3 so No problem! First a bit about the paint. Told the dealer about flaking, they took pictures and sent to Mazda and I dropped it off first thing Tuesday morning. Other than that the exterior looks like it did the day I picked it up at the dealer. It appears that the paint is not bonded to the metal underneath the paint. Also please check out the Finally, compare the tests on the surface adjacent to the damage to repair, and choose the test that shows the best match. paint should not fade in such a short time. Jim The application process begins by applying the main layer or groundcoat over G6 spectral gray/greymatic shade. Not a Gray had a few small chips on the hood, the red had quite a few small chips though it may have been a year older but nothing crazy like in some fof the pictures floating around, white (not mine, I think it was a 2017) was clear as was the blue. It's literally sliding off my car!. But bear in mind this was over 2 years ago for us, so I'm not sure how Mazda is handling this issue right now. Touch Up Paint Factory - Scratch Repair Kit Compatible With MAZDA Cars With Colour Code: 46V - SOUL RED CRYSTAL METALLIC Size: Paint Pen Kit - Lite (Small) - Computer Matched 1 1995 (798.00/l) Get it Wednesday, Sep 14 - Thursday, Sep 15 FREE Delivery Only 4 left in stock. Amazing, head-turning, rich color. I have been communicating with only two people and the guy that told me that, I have talked to several times so he is well aware of my issue. Consumer complaints have decreased significantly since 2019 as well. I certainly will never buy a car from that dealership again In case we missed a picture or a detail you would like to see of this vehicle, we are happy to send you A PERSONAL VIDEO . I looked for pictures of mine but couldn't find any. Writer is confidient they will fix ithe said "It's all good they opened a case are are looking Content submitted by Users is not endorsed by CarGurus, does not express the opinions of CarGurus, and should not be considered reviewed, screened, or approved by CarGurus. The CX-5 has performed flawlessly with zero issues. I went to the dealer, they took some photos and never argued. Upon inspection . You might get away with only a hood application as the bumper is not metal and therefore takes rock hits better. There is only one time I know exactly when/ where it came from. We understand that owners are experiencing paint chipping of the Soul Red color at an excessive rate. GT Premium Package (1) Navi SD Card (1) Soul Red Crystal Metallic Paint (1) Availability. 2. Our images and video focus on the largest of the scratches we repaired, but we also did a few stone chips on the hood. since manufactures have gone to water based paints, i think the thickness and finish has gone down hill My 2021 CX-30 dark Crystal blue sucks!!!!! COLOR: Soul Red Crystal. However, Mazda even admitted two years ago that paint repair on soul red crystal painted cars is not as simple as sanding and applying a new coat. Soul Red Crystal Metallic FWD 2019 Mazda CX-9 Touring 2.5L 4-Cylinder We deliver!! Show details. I eventually got a call, and they told me they'd been in touch with our dealer and instructed them to do the repair, so I simply made an appointment and went from there. also promised so I wont be inconvenienced. Commuter cars usually have very thin paint on them to save on money and weight. It requires color matching and a process that technicians need to follow. I had 3M film installed with less than 100 miles on the vehicle. " Hi, I have done that recently, service manager took some pictures and sent them off to Mazda Canada. I purchesed a 2021 mazda CX-5 (Soul Red) on November 17th. Reason I ask is that Mazda in their COVID desperation has offered to put us into a 2020 with a lower monthly payment if we trade in our 2018. We're doing our best to get things working smoothly! I'm real curious to know if the entire vehicle was repainted or just the affected panels. Why is this happening ?? just waiting for the repair to be scheduled but they advised that it would Color is soul red. They were extremely responsive. They clearly don't stand behind their vehicles! My 2017 Soul Red Metallic 6 has lots of small chips in the hood and bumper at 50k miles. I have owned my car for only two months and the paint is already chipping. JavaScript is disabled. From what I have read, the 3M might do a good job of protecting the vehicle from chips, but it has a tendency to turn yellow after a few years.